Riley Lou-Dizon
Elk Grove,CA
Summary
Detail-oriented and hardworking team player with skills in problem-solving, multitasking and prioritizing tasks. Ready to work - hard and bring related experience to take on new challenging roles. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
EMT Transport - Part Time
America West
Sacramento, CA
10.2021 - Current
- Communicated with patients about pain, comfort and needs during transportation.
- Served as principal liaison between emergency medical response department and other city departments, public organizations and private agencies.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Ability to maintain composure, respond calmly, and use sound judgment should a medical emergency occur during a patient transport.
- Ability to deal effectively and kindly with patients who may be confused, upset, incoherent, and/or aggressive.
- Ability to exhibit a professional demeanor by following standards established for dress and conduct.
- Ability and skill to safely operate wheelchairs, gurneys, electric beds, cribs, and specialty beds. Knowledge of proper body mechanics and patient transfer techniques, and skill to transport patients without injury to self, patient, or others.
Distribution Associate - Cov Temp
FEDEX
Sacramento , CA
10.2020 - 12.2020
- Received loads, checked merchandise and tagged with warehouse IDs.
- Prepared boxes, pallets and crates for outgoing shipments.
- Prioritized and rearranged tasks to meet changing demands.
- Inspected merchandise for damage and discrepancies with documentation.
- Checked shipments against paperwork and signed documents.
- Managed and maintained warehouse to comply with company policies and federal regulations.
Front Desk /Customer Service Specialist (Temp)
Holiday Inn
Elk Grove, CA
05.2020 - 08.2020
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained up-to-date knowledge of product and service changes.
- Investigated and resolved customer inquiries and complaints quickly.
- Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Certificate - Medical Assistant
EGACE - Medical Assistant Program
Elk Grove, CA01.2023
High School Diploma -
Sacramento Academic Vocational Academy
Elk Grove, CA06.2021
Skills
- Customer Relations
- Resolving discrepancies
- Order pulling
- Managing schedules
- Verifying documentation
- Maintaining facilities
- Inventory counting
- Medical Records Management
- Teamwork and Collaboration
- Excellent Communication
- Interpersonal Communication
- Data Management
- Medication Administration
- Patient Assessments
Franklin Wildcats Football League
Played football during my high school years. Loved the team environment and how it taught discipline, hard work and dedication.
Basketball Coach for Asian Sports League, Elk Grove, CA
Love the sports and what it can do for kids. Gives them interaction in a physical activities to interact, get some playtime. I love coaching and teaching them new things.
Timeline
EMT Transport - Part Time
America West
10.2021 - Current
Distribution Associate - Cov Temp
FEDEX
10.2020 - 12.2020
Front Desk /Customer Service Specialist (Temp)
Holiday Inn
05.2020 - 08.2020
Certificate - Medical Assistant
EGACE - Medical Assistant Program
High School Diploma -
Sacramento Academic Vocational Academy