Riley Massman
Ord,NE
Summary
Driven professional with a proven track record at Wireless World, enhancing client satisfaction and expanding the customer base through expert customer relationship building and effective technical support. Skilled in interpersonal communication and network troubleshooting, I've significantly increased sales revenue by targeting high-potential accounts, demonstrating exceptional work ethic and integrity. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Sales Representative
Wireless World
01.2022 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Managed customer accounts to secure customer satisfaction and repeat business.
Grocery Store Stocker
Ord Grocery Kart
08.2019 - 01.2022
- Assisted in inventory management by conducting regular counts, verifying stock levels, and reporting discrepancies to management.
- Assisted with seasonal resets and floor plan adjustments to accommodate new products or promotional displays effectively.
- Coordinated with department managers to ensure adequate stock levels were maintained throughout the store.
- Streamlined restocking process by organizing backroom storage areas for easy access to products.
Education
No Degree - General Study
University of Nebraska At Omaha
Omaha, NEHigh School Diploma -
Ord High School
Ord, NE05.2017
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Network Troubleshooting
- Remote Support
- Technical Support
- Software configuration
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Sales Representative
Wireless World
01.2022 - 06.2024
Grocery Store Stocker
Ord Grocery Kart
08.2019 - 01.2022
No Degree - General Study
University of Nebraska At Omaha
High School Diploma -
Ord High School
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