Summary
Overview
Work History
Education
Skills
Community Service
Certification
Timeline
Generic

Riley Mccauley

Leesburg,Virginia

Summary

General Manager with a proven track record at Fitness International LLC, excelling in leadership and team building alongside expert sales strategies to consistently meet sales targets. Skilled in customer retention and contract negotiations, fostering strong relationships and driving profitability with a keen eye on performance analysis.

Overview

3
3
years of professional experience
1
1
Certification

Work History

General Manager

Fitness International LLC
05.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Assistant Manager

Fitness International LLC
01.2023 - 05.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Sales Associate

Fitness International LLC
05.2022 - 01.2023
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Retail Sales Associate

Under Armour
10.2021 - 05.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

High School Diploma -

Loudoun County High School
Leesburg, VA
06.2021

Skills

    Leadership and team building

    Time Management

    Customer Relations

    Employee Scheduling

    Recruitment

    Performance Analysis

    Sales expertise

    Problem Resolution

    Advertising and marketing

    Vendor Sourcing

    Contract Negotiations

    Customer Retention

Community Service

Serving at Church - 200+ hours Head of praise and worship

Coaching basketball - Coach on the weekends during the winter

Mobile Hope - 120+ hours (received donations to pack bags to hand out filled with clothes, toys, etc)

Homeless Shelter Dinners - 50+ hours helped prepare and hand out the food

Camp Counselor - 100+ hours church camp (VBS), and over night camp (New Life Bible Camp)

Local Mission Trips - 50 hours Helped fix roofs, sidewalks, and landscape for the elderly in the area







Certification

CPR

CPO - Certified Pool operator

Certified Foster Parent Assistant

Timeline

General Manager

Fitness International LLC
05.2023 - Current

Assistant Manager

Fitness International LLC
01.2023 - 05.2023

Sales Associate

Fitness International LLC
05.2022 - 01.2023

Retail Sales Associate

Under Armour
10.2021 - 05.2022

High School Diploma -

Loudoun County High School

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Riley Mccauley