Riley Melvin
Midas Auto Service Experts
Akron,Ohio
3
years of professional experience
Early career in the automotive field; developed strong mechanical skills and problem-solving abilities through hands-on experience in a fast-paced automotive environment. Proven track record of performing diagnostics, repairs, and maintenance efficiently and accurately. Seeking to transition into a new field where these skills can be applied to new challenges and opportunities.
Work History
General Service Technician
10 Months- Inspected tires, brakes, belts, and hoses for wear and service needs.
- Performed oil changes, fluid checks, and routine maintenance on customer vehicles.
- Replaced batteries, filters, wipers, and bulbs to support basic vehicle repairs.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Assisted in inventory management, ordering parts as needed and maintaining an organized stockroom for easy access during repairs.
- Adapted quickly to repair procedures and service standards in fast-paced shop environment.
- Documented service findings and communicated needed repairs to service team.
- Maintained clean, organized work bays and followed shop safety procedures.
- Used hand tools and diagnostic equipment to support accurate vehicle inspections.
Shift Leader
1 Year 11 Months- Supervised crew members during shifts, ensuring smooth store operations and consistent guest service.
- Trained new team members on Dunkin' procedures, product preparation, and guest service standards.
- Monitored cash handling, register accuracy, and shift accountability to support reliable transactions.
- Coordinated opening and closing routines, including cleaning, stocking, and equipment readiness.
- Resolved guest concerns quickly, maintaining positive service and store satisfaction.
- Managed workflow during busy periods, balancing drive-thru, counter, and production tasks.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
No Degree - Pre-Med
High School Diploma
Skills
Mechanical aptitude
Vehicle diagnostics
Battery testing
Power tool operation
Hand tools proficiency
Basic software updates
Electronic testing
Multimeter usage
Circuit analysis
Troubleshooting
Software troubleshooting
Quality assurance
Parts management
Service quality checks
Task coordination
Project management
Affiliations
Long-time member of Scouting America, reaching the position of Life Scout.
Timeline
General Service Technician
Midas Auto Service Experts
01.2026 - CurrentRead More
Shift Leader
Dunkin' Donuts
02.2024 - 01.2026Read More
University of Akron
No Degree from Pre-Med
Read More
National Inventors Hall of Fame STEM High School
High School Diploma
Read More