Overview

Work History

Education

Skills

References

Timeline

Riley Mullins

Bozeman,MT

Overview

4

4

years of professional experience

Work History

CATERING

Hillsboro Hops Stadium

03.2020 - Current

Prepare multiple event spaces for upwards of a thousand guests
Provide a smooth streamline of service to ensure entire party satisfaction
Demonstrated creativity and resourcefulness through the development of innovative solutions

CUSTOMER SERVICE REP.

U.P.S.

01.2022 - 01.2023

Familiar with all mailing regulations in the United States Postal System (USPS)
Clarified customer issues and determined root cause of problems to resolve product or service complaints
Tracked customer service cases and updated service software with customer information

LEAD LIFEGUARD

Tahiti Village

01.2020 - 01.2022

Performed timely pool chemical checks, ensuring proper levels for a healthy swimming environment
Mentored team members by sharing knowledge about rescue techniques thus increasing overall staff competency
Provided customer service and responded to inquiries and complaints for optimal guest satisfaction

Education

Bachelor of Science - Business Accounting

Montana State University - Bozeman

Bozeman, MT

05.2027

Skills

Customer Service
Effective Communication
Staff Training
Ability to Multitask

Organizational Skill
Adaptable
Self Managed
Team Management

References

Tiffany Klugh, Catering Manager, +1(971) 336-7263
Frank St.Germaine, UPS Store Manager, +1(702) 592-9797

Timeline

CUSTOMER SERVICE REP.

U.P.S.

01.2022 - 01.2023

CATERING

Hillsboro Hops Stadium

03.2020 - Current

LEAD LIFEGUARD

Tahiti Village

01.2020 - 01.2022

Bachelor of Science - Business Accounting

Montana State University - Bozeman