Riley Mullins
Bozeman,MT
Overview
4
4
years of professional experience
Work History
CATERING
Hillsboro Hops Stadium
03.2020 - Current
- Prepare multiple event spaces for upwards of a thousand guests
- Provide a smooth streamline of service to ensure entire party satisfaction
- Demonstrated creativity and resourcefulness through the development of innovative solutions
CUSTOMER SERVICE REP.
U.P.S.
01.2022 - 01.2023
- Familiar with all mailing regulations in the United States Postal System (USPS)
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Tracked customer service cases and updated service software with customer information
LEAD LIFEGUARD
Tahiti Village
01.2020 - 01.2022
- Performed timely pool chemical checks, ensuring proper levels for a healthy swimming environment
- Mentored team members by sharing knowledge about rescue techniques thus increasing overall staff competency
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction
Education
Bachelor of Science - Business Accounting
Montana State University - Bozeman
Bozeman, MT05.2027
Skills
- Customer Service
- Effective Communication
- Staff Training
- Ability to Multitask
- Organizational Skill
- Adaptable
- Self Managed
- Team Management
References
- Tiffany Klugh, Catering Manager, +1(971) 336-7263
- Frank St.Germaine, UPS Store Manager, +1(702) 592-9797
Timeline
CUSTOMER SERVICE REP.
U.P.S.
01.2022 - 01.2023
CATERING
Hillsboro Hops Stadium
03.2020 - Current
LEAD LIFEGUARD
Tahiti Village
01.2020 - 01.2022
Bachelor of Science - Business Accounting
Montana State University - Bozeman