Strategic, dependable, and goal driven professional in customer service management. Does really well in creative and fast paced environments. Works well as a team and alone as an independent.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Amazon
05.2023 - Current
Receive and inspect in-bound inventory and organize prospect locations
Efficiently packed product to fulfill the consumers order
Radio Co-Host
WIMS Radio
12.2021 - 05.2023
Conducted interviews with both local and nationwide artists
Researched upcoming music to give insight and a new ear to our listeners
Promoted ticket sales
Promoted radio show on social media
Worked as an emcee for sponsored concerts and productions
Manager
Tom Lounges' Record Bin
06.2021 - 05.2023
Managed inventory at both store locations
Handled money coming in and out of the store
Brainstormed creative ideas to raise money for charities
In charge of inventory and purchasing new stock
Managed online and in-store sales
Managed and created store website for both locations and ran marketing
Trained all new hires
Managed store finances and purchasing budget
Scheduled and held meetings with distribution teams to discuss new inventory releases
Marketing Coordinator
Tom Lounges' Entertainment
06.2021 - 05.2023
Co-hosted private events
Organized and co-hosted charitable events for local foundations
Marketed and boosted ticket revenue
Oversaw production of private events and local concerts
Managed quality assurance of ticket sales and customer satisfaction
Sales Associate
Bed Bath & Beyond
01.2021 - 06.2021
Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Maintained loyalty and customer relationships with commitment to friendly service.