DAWN RIGSBY
Sanford,FL
Summary
Dynamic and results-driven professional with a proven track record of exceeding targets and driving success in fast-paced environments. Exceptional customer service skills complemented by advanced clerical expertise ensure seamless operations and enhanced customer satisfaction. Eager to leverage these strengths in a Retail Sales Specialist role, contributing to team success and fostering lasting customer relationships. Committed to delivering high-quality service and achieving organizational goals through dedication and proactive engagement.
Overview
2027
2027
years of professional experience
Work History
Customer Focused Warehouse Associate
Amazon
Deltona, FL
2020 - Current
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or customer return duties.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Collaborated with team members to ensure timely order fulfillment and shipping.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Consistently lifted materials weighing as much as 50 pounds.
Administrative Support Assistant
Mother Earth Stone Thru Link Staffing
Sanford, FL
01.2018 - 01.2019
- Streamlined development and updates of spreadsheets and databases for tracking, analyzing, and reporting production data.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Collaborated with cross-functional teams to streamline project workflows and communication channels.
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Provided exceptional customer service by addressing inquiries promptly and professionally, nurturing positive client relationships.
Administrative Support Specialist
Bombardier Transportation Thru CDI Corporation
Sanford, FL
01.2013 - 01.2014
- Supported operational readiness of SunRail project through collaboration with management and staff.
- Oversaw management of hundreds of electronic accounts along 61-mile corridor and additional utility accounts.
- Oversaw management of company fleet, ensuring efficient fuel maintenance, SunPass management, and tag compliance.
- Managed procurement of office supplies while adhering to fixed budget constraints.
- Organized and executed travel plans, including booking airfare, securing hotel reservations, and arranging transportation.
- Managed comprehensive logistics and material arrangements to ensure successful meetings and staff events.
Server
Gram's Kitchen
Orange City, FL
2016 - 2018
- Provided exceptional customer service in fast-paced dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Cultivated warm relationships with regular customers.
Accounting Specialist
CountryWide HR Thru Smart Professional Resources
Winter Park, FL
2015 - 2016
- Processed accounts payable and receivable transactions efficiently to maintain accurate financial records.
- Maintained accurate financial records using accounting software for efficient reporting.
- Implemented filing system improvements, increasing document retrieval efficiency by 30%.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
Administrative Support Specialist
Adecco Staffing Solutions
Orlando, FL
2014 - 2015
- Posted invoices and expenses in QuickBooks; updated vendor files; created product databases on the website; entered leads; and filed data for Nova Packaging Solutions
- Put together marketing packets for book fairs and conventions for Scholastic Book Fair
- Answered phone calls and provided assistance to callers. Welcomed guests and facilitated visitor registration. Distributed visitor badges for Siemens events.
Skills
- Outstanding Customer Service
- Detailed/Goal-Oriented
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Relationship building
- Payment processing
- Prioritization
Timeline
Administrative Support Assistant
Mother Earth Stone Thru Link Staffing
01.2018 - 01.2019
Administrative Support Specialist
Bombardier Transportation Thru CDI Corporation
01.2013 - 01.2014
Customer Focused Warehouse Associate
Amazon
2020 - Current
Server
Gram's Kitchen
2016 - 2018
Accounting Specialist
CountryWide HR Thru Smart Professional Resources
2015 - 2016
Administrative Support Specialist
Adecco Staffing Solutions
2014 - 2015