Riley Murphy
Castle Rock,COLORADO
Summary
Dynamic professional with extensive experience in customer service and team collaboration, notably as a Shift Leader Manager at Tropical Smoothie Cafe. Proven track record in cash handling accuracy and resolving customer complaints, enhancing brand loyalty. Skilled in time management and adapting to fast-paced environments, ensuring exceptional guest experiences.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Server
Bucket List Tavern
04.2025 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Pines Bar and Grill
09.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Leader Manager
Tropical Smoothie Cafe
10.2022 - 05.2023
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Register
Auntie Annes/Cinnabon
08.2020 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Business
University of Colorado At Boulder
05-2028
High School Diploma -
Rock Canyon High School
05-2024
Skills
- Customer service
- Team collaboration
- Cash handling
- Time management
Timeline
Server
Bucket List Tavern
04.2025 - 08.2025
Server
Pines Bar and Grill
09.2023 - 05.2024
Shift Leader Manager
Tropical Smoothie Cafe
10.2022 - 05.2023
Register
Auntie Annes/Cinnabon
08.2020 - 07.2022
No Degree - Business
University of Colorado At Boulder
High School Diploma -
Rock Canyon High School
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