Summary
Overview
Work History
Education
Skills
Certification
Timeline
Riley  Park

Riley Park

Cary,IL

Summary

Multi passionate creative with ample customer service experience, seeking flexible remote work. Committed to adding value to your company and collaborating with others to come up with creative solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Conscious Cup
10.2023 - 04.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house tasks during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Recommended products based on solid understanding of individual customer needs.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Freelance Social Media Strategist

Self Employed
04.2023 - 10.2023
  • Enhanced brand visibility by creating comprehensive social media strategies.
  • Optimized social media profiles for SEO, driving organic traffic to company website.
  • Stayed current on emerging trends within the realm of social media as well as industry developments.
  • Produced visually appealing graphics optimized for each platform.
  • Designed and implemented social media strategies to align with business goals.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Analyzed social media strategies to identify weaknesses and make recommendations for improvements.
  • Conducted market research and competitor analysis to inform social media marketing strategies.
  • Helped clients develop website portals and social media pages to promote businesses.

Manager and Sales

Organic Rootz
08.2022 - 07.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved customer complaints professionally, ensuring they left satisfied with their experience at the store.
  • Educated customers about the nutritional benefits of various ingredients, encouraging healthier choices.
  • Developed new smoothie recipes, contributing to menu variety and customer appeal.
  • Implemented creative marketing strategies to attract new customers, such as creating seasonal items or promotional materials.
  • Continuously researched emerging trends in holistic health to maintain up-to-date knowledge in the field.
  • Boosted retail sales by educating clients on the benefits of various health products.

Education

Cary Grove High School, Cary, IL
05.2022

Skills

  • Adaptive and creative
  • Exceptional customer service
  • POS Systems
  • Sales
  • Graphic Design
  • Time Management
  • Decision-Making
  • Conflict Resolution
  • Marketing and Social Media

Certification

HubSpot Social Media Marketing Certification

Timeline

Barista - Conscious Cup
10.2023 - 04.2024
Freelance Social Media Strategist - Self Employed
04.2023 - 10.2023
Manager and Sales - Organic Rootz
08.2022 - 07.2023
Cary Grove High School - ,
Riley Park