Experienced Auto Body Technician with a proven track record at Suburban Ford of Troy, showcasing a commitment to quality and an excellent work ethic. Expert in diagnosing and repairing mechanical and electrical issues, with a keen eye for detail and client service. Achieved consistent quality work, leveraging skills in vehicle repair and customer satisfaction
Overview
9
9
years of professional experience
Work History
Service Advisor
Suburban Ford of Troy
Troy Michigan
07.2025 - Current
Greeted and helped customers when they would bring their vehicles in for service. Understanding what the concern is and getting as much information as I can to relay to the technician making it as easy a possible to find the issue. Calling and handling multiple customers vehicles at a time and dealing in customer service. Selling services recommended by technicians and explaining what issues were found to customers and what is needed to be done to fix said issue or concern.
Auto Body Technician
Ray Laethem Buick GMC
17677 Mack Ave, Detroit, Mi, 48224
06.2023 - 07.2025
Replaced and repaired vehicle parts according to work order instructions.
Inspected new parts and areas of repair to verify correctness and quality.
Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
Followed standard operating procedures to achieve consistent quality of work.
Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
Enforced compliance with safety regulations when operating equipment.
Inspected completed repairs for accuracy, quality and safety.
Replaced glass, headlights and other lighting and electrical components.
Reassembled and replaced parts to complete body repairs.
Base level electronic repairs
Auto Body Technician
Suburban Collision of Troy
1759 Maplelawn Road, Troy, Mi, 48084
12.2021 - 06.2023
Replaced and repaired vehicle parts according to work order instructions.
Inspected new parts and areas of repair to verify correctness and quality.
Followed standard operating procedures to achieve consistent quality of work.
Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
Inspected vehicles to identify and document repair needs.
Tested and adjusted newly repaired vehicles to verify proper function.
Replaced glass, headlights and other lighting and electrical components.
Adjusted and replaced doors and windows for proper fit and alignment.
Reassembled and replaced parts to complete body repairs.
Base level electronic repairs
Auto Body Technician
Suburban Ford of Troy
777 John R Road, Troy, Mi, 48093
08.2018 - 12.2021
Replaced and repaired vehicle parts according to work order instructions.
Inspected new parts and areas of repair to verify correctness and quality.
Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
Followed standard operating procedures to achieve consistent quality of work.
Reassembled and replaced parts to complete body repairs.
Replaced glass, headlights and other lighting and electrical components.
Filled, sanded and smoothed surfaces to prepare for painting.
Adjusted and replaced doors and windows for proper fit and alignment.
Car Porter
Jaguar of Troy
1815 Maplelawn Road, Troy,Mi,48084
06.2017 - 08.2018
Started as a porter right after my 18th birthday trying to work my way into becoming a body technician. When i was done with my daily duty's I would try to learn from the other techs there and help them out with anything they might have needed.
Washed cars and trucks daily for auto dealership.
Shined vehicle windows and windshields to remove water spots.
Collected and disposed of trash in vehicle console spaces and under seats.
Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
Education
High School Diploma -
Stevenson High School
Sterling Heights
06.2017
Skills
Commitment to quality
Excellent work ethic
Attentive to detail
Client service
Quality-focused
Interests
Learning new skills and understanding how things work I enjoy working with my hands and seeing the result of what I have created whether its at home projects and working on vehicles I also enjoy going on adventures with my family and meeting new people I'm a real easy going person and can get along with anybody