Riley Sexton
American Fork,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Golf Course Attendant
Entrada at snow canyon
St. George, UT
09.2022 - 05.2023
- Maintained inventory levels of golf carts, tees, range balls, towels and water station supplies.
- Oversaw daily maintenance to carts, equipment, clubs and facility in accordance with established preventive maintenance program.
- Monitored driving range and bag drop area for cleanliness and alignment with company standards.
- Communicated with maintenance team and cart mechanics to assist with fleet management.
- Executed or delegated club cleaning tasks and club equipment transfers.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
Server
Olive garden
St. George, UT
10.2021 - 08.2022
- I was a server, and got to experience good and negative feedback from customers and learned how to deal with all types of feedback.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
Customer Service Associate
Mulligans Golf and Games
South Jordan, UT
01.2019 - 08.2021
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Consulted with customers regarding needs and addressed concerns.
- Customer service job, clean and organize club carts, collect range balls, sometimes run the pro shop.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Washed, detailed and removed trash from carts to prepare for next use.
- Maintained driving range by collecting and washing range balls and keeping area clean and organized.
Customer Service Representative
Target
South Jordan, UT
10.2020 - 02.2021
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Completed pickup and shopping orders for customers within local area.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
Referee
Marv Jenson Recreation Center
South Jordan, UT
01.2016 - 01.2018
- Communicated game rules and regulations to players to promote fairness.
- Officiated games and matches, following sports program's rules and regulations.
- Fostered sportsmanship among players and coaches to minimize in-game conflict.
- Conferred with other referees to make correct calls.
Education
Associate's degree -
Utah Tech University
St. George, UT04.2023
High School Diploma -
Bingham High School
South Jordan, UT06.2021
Completing Bachelors - Business Communications
Utah Valley University
Orem, UTSkills
- POS Systems
- Flexible Schedule
- Public Relations
- Time Management
- Complaint Resolution
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Service
- Cash Handling
- Golf Cart Operation
- Scheduling Software
- Decision Making
- Employee Training
- Inventory, Bag Storage Control
- Team Building
- Relationship Building
- Friendly, Positive Attitude
Timeline
Golf Course Attendant
Entrada at snow canyon
09.2022 - 05.2023
Server
Olive garden
10.2021 - 08.2022
Customer Service Representative
Target
10.2020 - 02.2021
Customer Service Associate
Mulligans Golf and Games
01.2019 - 08.2021
Referee
Marv Jenson Recreation Center
01.2016 - 01.2018
Associate's degree -
Utah Tech University
High School Diploma -
Bingham High School
Completing Bachelors - Business Communications
Utah Valley University