Riley Sikorski
West Palm Beach,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized, perseverant, and eager to expand knowledge & experience.
Overview
3
3
years of professional experience
Work History
Waitress
Continental Senior Communities
04.2021 - 07.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Hostess
Mike & Tony's Gyros
01.2022 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Waitress
Juniper Senior Living
08.2022 - 01.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Bachelor of Arts - Pre-law
Palm Beach Atlantic University
West Palm Beach, FL05.2028
High School Diploma -
Lincoln Park Performing Arts Charter School
Midland, PA06.2024
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Cleanliness
Hospitality service expertise
Organization
Reliability
Efficiency
Perseverant
Mock Trial
I competed as a member of the PA Mock Trial Association for 2 years, and I plan to compete soon as part of a collegiate team.
Hobbies/Extracurriculars
- Soccer, Track & Flag Football
- Church Intern
- Volunteer in Kids Ministry
- Mock Trial
- Photography (Sports Media)
- Social Media Marketing
Timeline
Waitress
Juniper Senior Living
08.2022 - 01.2023
Hostess
Mike & Tony's Gyros
01.2022 - 08.2022
Waitress
Continental Senior Communities
04.2021 - 07.2024
Bachelor of Arts - Pre-law
Palm Beach Atlantic University
High School Diploma -
Lincoln Park Performing Arts Charter School
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