Riley Sloan
Lubbock
Summary
I am a dedicated and hardworking individual with a strong commitment to achieving goals and exceeding expectations. With a proven track record of delivering results and a passion for continuous improvement, I thrive in dynamic environments and am eager to contribute my skills and work ethic to drive success for my future employer.
Overview
11
11
years of professional experience
Work History
Lawn Technician
Ashton Walden Turf Services
Lubbock
03.2024 - Current
- Applied fertilizers and pesticides to maintain healthy turf conditions.
- Conducted lawn assessments to identify treatment needs and pest issues.
- Operated landscaping equipment for efficient lawn care services.
- Educated clients on proper lawn maintenance techniques and schedules.
- Followed established procedures while completing assigned tasks in a timely manner.
Service Technician
OGD Overhead Garage Door LLC
Fort Worth
06.2022 - 03.2024
- Diagnose problems with overhead garage doors and openers and make necessary repairs
- Communicate findings with customers and communicate any options for repairs/replacement
- Deconstruct overhead doors and reinstall new doors in a timely manner
- Improved customer satisfaction by finding creative solutions to problems
- Complete daily work logs to document information such as completion times and time spent at each job site
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Provide excellent service and attention when face to face or through phone conversations
- Installed and repaired various garage door systems and components.
- Diagnosed mechanical issues using industry-standard tools and techniques.
- Communicated effectively with customers to explain service options and procedures.
- Resolved customer complaints promptly to enhance satisfaction levels.
Automotive Technician
Willis Auto & Diesel Service
Lubbock
01.2016 - 06.2022
- Diagnose problems with customer vehicles
- Complete simple and advanced repairs in the proper time frame
- Detect combustible gas and refrigerant leaks using special equipment
- Communicate findings with service writers
- Have a professional demeanor when talking with a customer
- Communicate advanced mechanical information to non-mechanical persons in an easy to understand explanation
- Take vehicles on test drives to ensure repairs were made properly
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Repaired engines, transmissions, and other complex mechanical systems efficiently.
- Educated customers on vehicle care and maintenance recommendations clearly.
- Maintained a clean and organized workspace in compliance with safety standards.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed drive ability tests on vehicles after repairs were completed.
Sacker/Customer Service Associate
United Supermarkets
01.2015 - 01.2017
- Sack customer groceries and load them into customer vehicles
- Clean employee break-room, pharmacy, front desk and any spills that may occur
Education
High School Diploma/GED -
New Hope Academy
Lubbock, TXHigh School Diploma/GED -
Lubbock Cooper High-School
Lubbock, TXSkills
- Self-manageable
- Quick Learner
- Detail Oriented
- Technical problem solving
- Safety compliance
- Creative solutions
- Equipment operation skill
Languages
English
Timeline
Lawn Technician
Ashton Walden Turf Services
03.2024 - Current
Service Technician
OGD Overhead Garage Door LLC
06.2022 - 03.2024
Automotive Technician
Willis Auto & Diesel Service
01.2016 - 06.2022
Sacker/Customer Service Associate
United Supermarkets
01.2015 - 01.2017
High School Diploma/GED -
New Hope Academy
High School Diploma/GED -
Lubbock Cooper High-School