Riley Slomanski
Milwaukee
Summary
Detail-oriented customer service representative with strong communication skills. Proven ability to resolve complaints and educate clients, enhancing overall satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Planet Fitness
Oak Creek
05.2025 - Current
- Resolved customer complaints through effective communication and problem-solving skills.
- Educated customers on product features and benefits to enhance satisfaction.
- Provided feedback to management on common customer issues for improvement initiatives.
Seasonal Floor Associate
Kohls Department Store
Oak Creek
06.2023 - 01.2024
- Assisted customers with product inquiries and provided excellent service.
- Maintained merchandise displays and ensured products were well-stocked.
- Operated cash register and processed customer transactions efficiently.
Cashier
Ace Hardware
South Milwaukee
08.2021 - 01.2023
- Processed customer transactions using cash register and point-of-sale system.
- Maintained cleanliness and organization of checkout area and store displays.
- Handled returns and exchanges according to store policies and procedures.
- Provided friendly customer service to enhance shopping experience at Ace Hardware.
Education
BBA - Business Supply Chain And Management
University of Wisconsin, Milwaukee
Milwaukee, WI06-2028
High School Diploma -
South Milwaukee High School
South Milwaukee, WI06-2024
Skills
- Customer service
- Effective communication
- Retail merchandising
- Team collaboration
Community Service
- Adopt- A- River Clean up Milwaukee Riverkeeper
Timeline
Customer Service Representative
Planet Fitness
05.2025 - Current
Seasonal Floor Associate
Kohls Department Store
06.2023 - 01.2024
Cashier
Ace Hardware
08.2021 - 01.2023
BBA - Business Supply Chain And Management
University of Wisconsin, Milwaukee
High School Diploma -
South Milwaukee High School
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