Riley Smith
Cleveland,MS
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top performance and customer service. Expands network connections by effectively determining and meeting customer needs, implementing pricing, and negotiating all sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Owner/Operator
Elite Exteriors
06.2024 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
Groundskeeper
C&C And Martin Lawn Care
01.2022 - 12.2023
- Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Understood and followed verbal and written landscaping instructions to complete complex tasks correctly.
- Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.
- Increased property value by implementing seasonal landscape designs and installations.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Education
BSIS - Business and Psychology
Mississippi State University
Skills
- Operations Management
- Business Planning
- Sales negotiation
- Relationship Management
- Strong Work Ethic
- Customer-Oriented
- Dependable and reliable
- Customer Relations
- Customer Service
- Relationship Building
- Effective leader
- Teamwork and Collaboration
- Customer Retention
- Direct Sales
- Sales Strategies
Awardsandacknowledgements
- Social Media Marketer, Kappa Alpha Orders fraternity panel, 2019, My duty was making sure our events were posted, as well as making sure that I was keeping our posts active and engaging.
- Vice President, Kappa Alpha Order, 2020, I was managing and dealing with our members, along with dealing with different organizations to set up philanthropy events and hold different fundraisers for different charities.
Accomplishments
- Social Media Marketer for Kappa Alpha Order Fraternity
- Vice President of Kappa Alpha Order Fraternity
- Team Leader for Bayou Academy Football
Timeline
Owner/Operator
Elite Exteriors
06.2024 - Current
Groundskeeper
C&C And Martin Lawn Care
01.2022 - 12.2023
BSIS - Business and Psychology
Mississippi State University
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