Riley Springstun
Portland,OR
Summary
I am a very quick - learning and enthusiastic person looking for a position that needs someone who can be quick on their feet and loves communicating with customers and co-workers alike. I am a self motivated person - after I learn something, I am happy to take the reigns if need be! I have been in and around the service industry my entire working life, front and back of house, and I am looking to move away from food and beverage into something a bit more impactful on a larger scale.
Overview
5
5
years of professional experience
Work History
Tasting Room Lead
Westward Whiskey
01.2023 - Current
- Ensured compliance with all alcohol serving regulations, maintaining a safe environment for guests and staff alike.
- Gave tours of the campus, including in depth explanations of the entire production process step - by step. Making a lot of information as accessible to all knowledge levels.
- Extremely thorough brand knowledge as to make the best experience for customers as possible.
- Managed inventory, ensuring adequate stock levels for seamless tasting room operations.
- Used Shopify for point of sale daily, as well as ReCharge for whiskey club account management.
- Set up and taught whiskey and cocktail classes, VIP tours and tastings, and farmers markets.
- Was top earner in our incentive program multiple times for signing people onto our whiskey club.
- Managed tasting room inventory/ displays.
- Receiving and counting/ organizing cases of whiskey by the pallette.
Line Cook
Radar Resturant
08.2021 - 10.2022
- Did the brunch program with chef- working on specials and prepping for brunch and dinner service
- Covered hundreds of tables in a single service, in an open kitchen so constantly interacting with customers as I was preparing food
- Also did dinner service, which was more laid back but far more focus on plating and perfecting dishes
- Learned to break down whole fish, different cuts of meat, as well as baking and sauce-making
- Really focused on discipline and doing well under pressure, while making customers happy along the way.
Line Cook
Marukin Ramen (Now Kinboshi)
10.2019 - 03.2020
- High volume of food in a short amount of time
- Very very strict kitchen cleaning wise, I deep cleaned every inch of the space every single night
- Learned a lot about time management, as making ramen is very quick
- Very large kitchen, so learned to be aware of what was happening around me to be self - sufficient enough to work on my own.
Education
High School Diploma -
Bend Senior High School
Bend, OR06.2016
Skills
- Retail Sales
- POS System Operation
- Attention to quality
- Customer Service
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Self Motivation
Timeline
Tasting Room Lead
Westward Whiskey
01.2023 - Current
Line Cook
Radar Resturant
08.2021 - 10.2022
Line Cook
Marukin Ramen (Now Kinboshi)
10.2019 - 03.2020
High School Diploma -
Bend Senior High School
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