Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Riley Staal

San Diego,CA

Summary

Dependable team player with a passion for helping others. Success-driven personality and work ethic that offers valuable contributions in all facets of administrative activities. Background in various settings allows for easy acclimation into any professional environment. Extensive knowledge about service, clerical and social duties with a resourceful approach.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Brazilia Skin Care
03.2021 - Current
  • Scheduling and coordinating appointments and meetings.
  • Operating multi-line telephone system to answer and direct high volume of calls.
  • Building relationships with 1,500+ clients to encourage repeat business.
  • Training new team members on company procedures, client services, and issue resolution.
  • Helping clients complete purchases, locate items, and join rewards program.
  • Entering and updating sensitive client information.
  • Upselling high-profit items and services to enhance company sales numbers.

Server

Littler Lounge At Morgan Run Golf And Resort
12.2021 - 08.2022
  • Set positive tone for entire dining experience as first point of contact for incoming members.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environment.
  • Cultivated warm relationships with 400+ regular members.

Cashier

Luna Grill
02.2019 - 03.2020
  • Utilized POS system to handle customer cash and credit card transactions.
  • Maintained current and avid knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Arts - Communication Studies, Visual Arts Minor

University of San Diego
San Diego, CA

Skills

  • Client Relations and Demographics
  • Sales and Marketing Expertise
  • Oral and Written Communication
  • Social Media Skills and Digital Marketing Proficiency
  • Bookkeeping Support
  • Business Operations Understanding
  • Performance Improvement

Certification

  • Life and Health Insurance License - 2023

Accomplishments

  • Paris, FR 08/2022-12/2022

Languages

English
Native or Bilingual
French
Professional Working
Spanish
Elementary

Timeline

Server

Littler Lounge At Morgan Run Golf And Resort
12.2021 - 08.2022

Receptionist

Brazilia Skin Care
03.2021 - Current

Cashier

Luna Grill
02.2019 - 03.2020

Bachelor of Arts - Communication Studies, Visual Arts Minor

University of San Diego

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Riley Staal