Riley Titterness

• Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
• Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
• Maneuvered items carefully through narrow hallways and doorways to prevent damage.
• Moved furniture and boxes using utility dolly and truck ramp.
• Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.

Non dot >25,000lbs

• Delivered packages to customer doorsteps and business offices.
• Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
• Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
• Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.

• Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
• Kept shop areas neat, clean, and free of safety hazards.
• Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
• Greeted customers and answered questions about oil changes and other services.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.