Riley Ulrey
Medford,Oregon
Summary
Friendly and hardworking professional with proven leadership experience in fast-paced settings. Committed to delivering exceptional guest service through quality products, timely service, and quick resolution of complaints and issues.
Overview
6
6
years of professional experience
Work History
Front of House Director
Chick-Fil-A
11.2022 - 11.2023
- Trained new crew members and identified potential leaders to strengthen team capabilities.
- Resolved customer and crew member inquiries, fostering a positive environment and enhancing service satisfaction.
- Supervised team leaders and crew members to ensure job performance met operational standards.
Sales Manager
Hunter Outdoor Connections
05.2021 - 11.2021
- Sold portable buildings, carports, and trailers, enhancing customer satisfaction through tailored solutions.
- Maintained a clean lot, filed paperwork, and tracked inventory.
- I was solely responsible for ensuring the lot stayed clean, filing paperwork and keeping track of inventory.
Server
Waffle House, IHOP
12.2020 - 11.2021
- Took orders, ran food, and cleaned tables while prioritizing guest satisfaction.
- Managed guest seating and service effectively.
- Ensured the restaurant stayed clean and stocked throughout my shift.
Delivery Driver, Crew Member
Donut Country
11.2017 - 12.2020
- Packed and delivered fresh donuts to customers each morning, ensuring timely service.
- Opened the shop and verified that everything was stocked and clean before opening.
- Maintained cleanliness of shop while assisting customers, enhancing overall experience.
Education
High School Diploma -
North Medford High School
Skills
- Customer relations
- Management
- Team building skills
- Inventory management
- Cash handling
- Computer literacy
- Efficient in fast-paced environments
- Strong work ethic
Timeline
Front of House Director
Chick-Fil-A
11.2022 - 11.2023
Sales Manager
Hunter Outdoor Connections
05.2021 - 11.2021
Server
Waffle House, IHOP
12.2020 - 11.2021
Delivery Driver, Crew Member
Donut Country
11.2017 - 12.2020
High School Diploma -
North Medford High School