Riley Vincent Galay Ancheta
Union City
Summary
Social, outgoing, and driven. Participated often and frequently, helping those in need. Excellent teamwork and communication skills. Resourceful and dedicated student with excellent analytical skills and a demonstrated commitment to education. Committed to working hard and to serve for peers and community. Offering excellent interpersonal skills and passion for helping customers. Brings ability to quickly learn and understand sales techniques and customer service best practices. Ready to use and develop communication and problem-solving skills in Customer Service Sales Specialist role.
Overview
1
1
year of professional experience
Work History
Customer Service
Shake Shack
Mountain View, CA
04.2026 - Current
- Part of the first employees working at the location.
- Provided excellent customer service, addressing patient concerns promptly and professionally.
- Ensured company reputation by providing exceptional customer service when opened.
- Managed daily operations, ensuring smooth workflow and top-quality customer service.
Printer Operator
Quad Express Printing
San Leandro, California
05.2025 - Current
- Operated printing presses to produce high-quality printed materials.
- Set up and adjusted printing equipment for various jobs.
- Maintained cleanliness of work area and equipment.
- Collaborated with team members to meet production deadlines effectively.
- Prioritized workload to achieve maximum output and meet customer deadlines.
- Enabled printing by loading materials and setting inking mechanisms to complete work orders.
- Adjusted equipment and computer interface to print various sized projects using different paper stocks.
- Monitored the progress of jobs throughout the day to ensure timely completion.
Education
General Diploma -
James Logan High School
Union City05-2024
Skills
- Communication
- Ability to Work in a Team
- Fast Learner
- Adaptability
- Multitasking Skills
- Ability to Work Under Pressure
- Customer service understanding
- Friendly customer service
Languages
English: Native/ Bilingual
Interests
Playing video games, Cooking, Listening to/writing music, Video editing, Group activities/projects
Timeline
Customer Service
Shake Shack
04.2026 - Current
Printer Operator
Quad Express Printing
05.2025 - Current
General Diploma -
James Logan High School