Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Riley Walters

Riley Walters

Auburn,WA

Summary

Dynamic Beauty Advisor with proven success at Ulta Beauty Inc., enhancing customer engagement through personalized consultations and effective upselling strategies. Skilled in cash handling and team collaboration, I consistently exceeded sales targets while fostering strong client relationships. Passionate about delivering exceptional service and promoting brand loyalty in a fast-paced retail environment.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Ulta Beauty Inc.
07.2023 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Maintained counter and display areas for cleanliness and organization.

Sales Associate

Shoe Department
04.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Barn Hand

Equine Project
09.2018 - 11.2021
  • Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
  • Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
  • Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
  • Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.
  • Improved animal handling skills through continuous training under experienced equestrians on staff.

Camp Counselor

Equine Project
07.2019 - 08.2019
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Education

Associate Of Science - Marine Biology

Highline College
Seattle, WA

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Customer engagement
  • Upselling strategies
  • Retail experience
  • Sales expertise
  • Client relationship building
  • Customer consultation
  • Personalized recommendations
  • Returns processing
  • Event promotion
  • Brand promotion

Timeline

Beauty Advisor

Ulta Beauty Inc.
07.2023 - Current

Sales Associate

Shoe Department
04.2023 - 09.2023

Camp Counselor

Equine Project
07.2019 - 08.2019

Barn Hand

Equine Project
09.2018 - 11.2021

Associate Of Science - Marine Biology

Highline College

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Riley Walters