Riley Walters
Denver,CO
Summary
Accomplished Assistant General Manager with a proven track record in fostering a collaborative atmosphere that drives performance excellence and delivers exceptional customer experiences, enhancing brand loyalty. Expertise in overseeing and aligning processes with dynamic conditions to boost efficiency and maximize profitability. Recognized as a motivational leader adept at cultivating strong relationships with customers, employees, and senior management. A dedicated restaurant professional committed to maintaining high standards, effective team collaboration, and adaptability to evolving needs, while consistently ensuring customer satisfaction and operational excellence through strong multitasking and conflict resolution skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Taco Bell
Littleton, CO
12.2025 - Current
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff to enhance customer service skills and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, informing merchandising and promotional strategies.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Shift Manager
Taco Bell
Littleton, CO
06.2020 - 12.2025
- Coordinated shift schedules to optimize labor resources and meet production demands.
- Implemented process improvements that enhanced efficiency and reduced downtime across shifts.
- Trained and mentored staff on operational procedures and best practices for productivity.
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
Foreman
King Soopers
Castle Rock, CO
09.2024 - 10.2025
- Direct Night Crew To Stock And Conditions Sales Floor
- Unload Receiving Trucks
- Answer Phone Calls And Manage Call Outs
- Handle Fast Alerts To Keep Product Safe To Customers
Shift Manager
Del Taco
Littleton, CO
03.2023 - 03.2024
- Supervised daily restaurant operations, ensuring smooth workflow and adherence to safety standards.
- Trained and mentored staff on customer service excellence and operational procedures.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
Education
High school diploma -
Overland High School
Aurora, CO12.2022
Skills
- Operational leadership
- Kitchen operations knowledge
- Quick service & fast food restaurant
- Writing skills
- Task prioritization
- Commercial Cleaning
- Organizational skills
- Operations management
- Sanitation procedures
- Supervising experience
- Sanitation
- Accounting
- Food industry
- Employment & labor law
- Customer experience
- Store organization
Certification
- Driver's License
- Driver's License July 2023 to July 2026
- ServSafe
Languages
English - Advanced
Timeline
Assistant Store Manager
Taco Bell
12.2025 - Current
Foreman
King Soopers
09.2024 - 10.2025
Shift Manager
Del Taco
03.2023 - 03.2024
Shift Manager
Taco Bell
06.2020 - 12.2025
High school diploma -
Overland High School