Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Riley Williams

Jacksonville

Summary

Results-driven Shift Supervisor with expertise in cash handling, employee training, and customer service. Proven ability to enhance operational efficiency and mentor team members to drive high satisfaction rates.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
Jacksonville, FL
01.2025 - Current
  • Trained and mentored team members on customer service best practices and operational standards.
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Collaborated with management to implement process improvements that enhanced workflow efficiency.
  • Managed inventory levels, facilitating timely restocking and minimizing shortages.
  • Resolved customer inquiries and complaints, ensuring high satisfaction rates and loyalty.

Sales Associate

CVS Pharmacy
Jacksonville, FL
04.2024 - 01.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated cash register, processed transactions, and managed point-of-sale systems efficiently.
  • Maintained inventory levels by restocking shelves and organizing merchandise displays effectively.

Host

Jax Beach Brunch Haus
Jacksonville, FL
06.2023 - 08.2023
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Assisted in maintaining cleanliness and organization of front-of-house areas.
  • Managed reservation system to optimize table turnover and guest flow.
  • Monitored wait times and communicated effectively with guests regarding seating availability.

Education

Associate of Science - Computer Information Technology

Florida State College
Jacksonville, FL
06-2028

Skills

  • Cash management
  • Staff management
  • Customer-oriented
  • Training and mentoring
  • Staff motivation
  • Staff development
  • Workplace safety
  • Cash handling

Interests

  • Video Gaming
  • Coding and Programming
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Shift Supervisor

CVS Pharmacy
01.2025 - Current

Sales Associate

CVS Pharmacy
04.2024 - 01.2025

Host

Jax Beach Brunch Haus
06.2023 - 08.2023

Associate of Science - Computer Information Technology

Florida State College