Summary
Overview
Work History
Education
Skills
Timeline
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Riley Alan Waters

Cranberry Township,PA

Summary

Forward-thinking team player with a solid financial and managerial background, acknowledged for exceptional connection abilities, effective communication, and a proactive learning attitude. Proficient in efficient vehicle diagnostics. Enthusiastic about cultivating strong working relationships and elevating morale within Sixt's diverse organization.

Overview

8
8
years of professional experience

Work History

Fleet Assistant

Sixt Rent A Car
07.2023 - Current
  • Oversee daily fleet operations to ensure all vehicles are in optimal maintenance condition for rental.
  • Develop and maintain strong and personalized partnerships with vendors, including Dent Wizard, Bobby Rahal, AutoTron, Pepboys, and various others, ensuring delivery of efficient, yet top-tier quality repairs.
  • Proficient in Repair Manager responsibilities, including securing budget approvals, managing invoices, devising daily task schedules, and offering guidance to ensure efficient task completion.
  • Conduct regular inspections and diagnostics on vehicles to identify and address maintenance and repair needs promptly.
  • Monitor and analyze key performance indicators, such as our OOS reports, repair costs, and downtime, to identify areas for improvement.

Dispatch Operations Manager

MSI Logistics
05.2020 - 09.2022
  • Responsible for the management and delegation of contracted delivery drivers. Created and coordinated daily schedules, assigned routes, overseen incoming and outgoing shipments, inventory management, as well as responsibility in daily problem solving and issue tracking, conflict resolution, and trained new employees.
  • Recruited, interviewed, and selected employees in compliance with hiring practices and minimum standards of qualification, as well as recommend personnel for promotion, demotion or reclassification to meet staffing requirements. Processed new hire paperwork and documents.
  • Organized and coordinated driver associate training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
  • Designed numerous Microsoft Excel documents to maintain inventory, incident reports, and employee hours. Verified timekeeping records and handled any discrepancies with team members.

Dealership Attendant / Detailer

Baierl Toyota
08.2016 - 03.2020
  • Provided friendly and outstanding customer service, as well as provided knowledge of products, parts, and prices, and tactful responses to complaints.
  • Trained new employees, as well as worked under pressure in a high volume, fast paced environment.

Education

Studied Finance And Economics

Slippery Rock University of Pennsylvania
Slippery Rock, PA

Skills

    • Fleet Operations Experience
    • Networking Skills
    • Microsoft Office Products
    • Vehicle Diagnostics
    • Conflict Resolution
    • Operational Efficiency
      • Business Leadership
      • Team Building
      • Data and Inventory Analysis
      • Interviewing, Hiring, and Onboarding
      • Finance and Economics

Timeline

Fleet Assistant

Sixt Rent A Car
07.2023 - Current

Dispatch Operations Manager

MSI Logistics
05.2020 - 09.2022

Dealership Attendant / Detailer

Baierl Toyota
08.2016 - 03.2020

Studied Finance And Economics

Slippery Rock University of Pennsylvania

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Riley Alan Waters