Rimary Taveras
Bronx,USA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Hospital for Special Surgery
10.2023 - Current
- Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.
- Renew physician licensure and active memberships prior to expiration.
- Submit reimbursement for license, active membership and travel expenses.
- Screened incoming telephone calls, routing to appropriate personnel.
- Provided cross-coverage support for other administrative personnel.
- Maintained scheduling and event calendars.
- Maintained a provider's CV updated.
- Retrieve CME credits and certificates from applicable conferences.
- Monitor and update grants as needed.
- Complete time study reports and quarterly reports.
- Assign read and release exams to attendings.
Administrative Medical Coordinator
New York Presbyterian Brooklyn Methodist Hospital
04.2023 - 10.2023
- Resolved customer inquiries, questions and complaints with timeliness and professionalism.
- Scheduled appointments, communicated additions, cancellations, and special requests for appointment schedules to appropriate parties.
- Collected demographic data at time of appointment scheduling.
- Completed insurance or other claim forms.
- Transmitted correspondence and medical records by mail, e-mail and fax.
- Answered telephones and directed calls to appropriate staff.
- Communicated with others to obtain and verify eligibility information.
- Obtained prior authorization for various procedures and work on appeals.
- Communicated effectively with insurance companies, patients, pharmacies and providers regarding prior authorizations.
Administrative Support Coordinator
Lenox Hill Hospital
11.2021 - 03.2023
- Functions as liaison between surgeon, operating room scheduling team and surgical patients.
- Responsible for monitoring surgical schedules and physician availability to manage release time accordingly and in advance.
- Resolved escalated patient complaints and concerns.
- Educated patient in person or by telephone on pre- and post-operative care instructions.
- Conducts all surgical authorization, pre-certification, and related appeals.
- Transmits all correspondence to insurance companies for medical necessity inquiries.
- Manages processes and documentation to ensure no surgical scheduling delays.
- Complete insurance or other claim forms.
- Obtain referrals and authorization for out-patient radiology imaging like MRI and CT scans.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Schedule patient procedures and prepare the patient's medical chart with all necessary surgical paperwork.
- Scan patient documents in the practice management system.
- Perform various clerical duties including faxing, photocopying, and emailing.
- Ordered office supplies to maintain optimum stock levels.
Medical Assistant
Lenox Hill Hospital
07.2018 - 11.2021
- Explained treatment procedures, medications, or physicians' instructions to patients.
- Set up medical laboratory equipment and assist in Epidural injections with C-Arm Machine.
- Scheduled appointments and answered telephones.
- Inventory and order medical, lab, or office supplies or equipment.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Triaged patients and performed vital checks for patient flow facilitation.
- Monitored supply inventory for low stock and worked with staff to reorder.
Medical Assistant
Amsterdam Medical Practice
06.2017 - 04.2018
- Cleaned and sterilized instruments and dispose of contaminated supplies.
- Operated EKG, or other equipment to administer routine diagnostic tests.
- Performed routine laboratory tests and sample analyses.
- Triaged patients and performed vital checks for patient flow facilitation.
- Stocked supplies and instruments for examination rooms.
- Drew blood from veins by syringe and butterfly venipuncture methods.
Education
Bachelor of Science - Bachelor of Health Services Administration
Monroe University
Bronx,NY04-2026
Associate in Applied Science - Medical Assisting
ASA College
05.2017
Skills
- Heart Saver CPR AED
- HST Case Coordination
- All Scripts
- All Scripts PM
- All Scripts Remote Scan
- Bilingual
- Clerical Support
- Referral Tracking
Timeline
Administrative Assistant
Hospital for Special Surgery
10.2023 - Current
Administrative Medical Coordinator
New York Presbyterian Brooklyn Methodist Hospital
04.2023 - 10.2023
Administrative Support Coordinator
Lenox Hill Hospital
11.2021 - 03.2023
Medical Assistant
Lenox Hill Hospital
07.2018 - 11.2021
Medical Assistant
Amsterdam Medical Practice
06.2017 - 04.2018
Associate in Applied Science - Medical Assisting
ASA College
Bachelor of Science - Bachelor of Health Services Administration
Monroe University