Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rina Malamud

Lakewood,NJ

Summary

With my appreciation for interacting with people, my ability to quickly grasp new information, and my 3 years of experience in a healthcare setting, I look forward to being a productive member of your team.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Confection Collection
Lakewood, NJ
05.2017 - 09.2017
  • Maintained customer satisfaction
  • Answered customer telephone calls
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Customer Service Representative

GMG Pens
04.2019 - 07.2019
  • Responded to customer requests for products, services and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

Medical Assistant

Dr. Mordechai Tarlow
Lakewood , NJ
08.2019 - Current
  • Patient interaction
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Charting medical records
  • Prior Authorizations
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.

Education

No Degree - Jewish Studies

Lahav Bais Yaakov Seminary
Har Nof, Yerushalayim

In Pursuit of My BSN - Nursing

Ocean County College
Toms River, NJ

High School Diploma -

Bais Kaila High School
Lakewood, NJ
2018

Skills

  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Responding to Difficult Customers
  • Issue and Complaint Resolution
  • Efficient and Detail-Oriented
  • Data Entry and Maintenance
  • Information Inputting
  • Critical Thinking
  • Establishing and Maintaining Customer Relationships
  • Team-Oriented and Cooperative

References

Yehudis Rotberg, Office Manager at ADSS: (848)-222-9391


Chani Dicker, Chai Lifeline volunteer coordinator: (856)-395-4677


Mrs. Ashkenazi, high school principal (732) 905-1030

Timeline

Medical Assistant

Dr. Mordechai Tarlow
08.2019 - Current

Customer Service Representative

GMG Pens
04.2019 - 07.2019

Customer Service Representative

Confection Collection
05.2017 - 09.2017

No Degree - Jewish Studies

Lahav Bais Yaakov Seminary

In Pursuit of My BSN - Nursing

Ocean County College

High School Diploma -

Bais Kaila High School

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Rina Malamud