Rina Meinders
Highlands,USA
Summary
Results-driven Administrative Support professional with expertise in office operations, client communication, scheduling,
and document management. Experienced in supporting leadership teams, coordinating projects, and managing
sensitive information while delivering exceptional customer service in fast-paced environments. Bilingual and proficient
in Microsoft Office, Google Workspace, and CRM systems.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Front Office Receptionist/Administrative Assistant
Romans Roofing LLC
Highlands, NC
01.2025 - Current
- Greeted visitors and clients in a professional and friendly manner.
- Managed incoming calls, directing them to appropriate staff members.
- Scheduled appointments and maintained the office calendar efficiently.
- Provide comprehensive administrative and operational support by coordinating communication between clients, subcontractors, suppliers, and field crews while managing project documentation, contracts, compliance records, and scheduling.
- Support project completion through estimate tracking, payment processing, and workflow coordination, while creating marketing materials, managing the company's social media presence, and designing billboard advertisements to enhance brand visibility and customer engagement.
Executive Assistant
Silver Creek Real Estate Group
Cashiers, NC
07.2023 - 12.2024
- Delivered executive and administrative support to Broker/Owner of high-performing real estate office, managing calendars, transactions, client communications, marketing initiatives, and office operations to ensure seamless operations.
- Coordinated listings, contracts, inspections, and vendor relationships while safeguarding confidential information, streamlining workflows, and providing exceptional client service in fast-paced environment.
- Managed executive schedules and coordinated meetings for senior leadership.
- Developed and maintained filing systems ensuring easy document retrieval.
- Prepared comprehensive reports and presentations for client meetings.
Sales/Office Manager
Old Edwards Hospitality Group
Highlands, NC
07.2022 - 07.2023
- Supported the Sales Office Manager in overseeing daily sales office operations across three boutique hotels, coordinating administrative processes, workflow, and team activities to ensure efficient operations and exceptional client service.
- Assisted with sales support, event coordination, office management, staff training, and cross-functional collaboration while contributing to overall team performance and operational success.
- Managed daily operations of the sales office team.
- Coordinated communication between departments to enhance efficiency.
- Oversaw inventory management and supply ordering processes.
Administrative Sales Assistant
Old Edwards Inn and Spa
Highlands, NC
02.2019 - 07.2023
- Provided administrative and sales support across three boutique hotels by coordinating events, managing client communications, preparing event documentation and marketing materials, overseeing project timelines and invoices, conducting client site tours, and collaborating with cross-functional teams to deliver seamless corporate and wedding events.
- Proficient in InDesign, Delphi, Amadeus, Salesforce, Social Tables, and SMS Host, with experience onboarding and training new team members.
- Managed daily administrative tasks for smooth operations at a luxury inn and spa.
- Coordinated sales efforts with team members to enhance guest experiences.
- Assisted in preparing promotional materials for marketing campaigns and events.
Front Desk Supervisor/Concierge
Old Edwards Inn and Spa Relais & Châteaux
Highlands, NC
02.2018 - 03.2019
- Supervised front desk and concierge operations, trained new staff, resolved guest concerns, and collaborated with management to ensure exceptional service and five-star guest satisfaction.
- Supervised front desk operations to ensure seamless guest check-in and check-out processes.
- Trained and mentored staff on customer service standards and hotel policies.
- Managed room reservations using hotel management software for optimal occupancy.
Front Desk Agent
Old Edwards Inn and Spa Relais & Châteaux
Highlands, NC
01.2017 - 02.2018
- Delivered exceptional guest service in a high-volume hospitality environment by managing front desk operations, coordinating reservations, resolving guest concerns, processing financial transactions, and providing administrative support to ensure seamless daily operations and an outstanding guest experience.
- Welcomed guests with a friendly demeanor and attentive service.
- Managed reservations using hotel management software for efficient check-in processes.
- Coordinated guest requests and services to enhance their stay experience.
Education
College prep -
Franklin High School
Franklin, NCOutdoor leadership -
South western community college
Franklin, NCSkills
- Executive & Administrative Support
- Office Management & Operations
- Calendar & Meeting Management
- Project Coordination
- Client & Vendor Relations
- Document Management & Filing Systems
- Contract & Compliance Documentation
- Sales Support & CRM Management
- Event Coordination
- Expense Tracking & Payment Processing
- Scheduling & Workflow Coordination
- Customer Relationship Management (CRM)
- Microsoft Office Suite (Word, Excel, Outlook)
- Google Workspace
- Salesforce CRM
- Adobe Creative Suite
- Website & Social Media Management
- Data Entry & Reporting
- Team Training & Supervision
- Bilingual Communication (English/Spanish)
Certification
- Drivers License
- CPR Certification
Languages
Multilingual, Fluent
Additional Information
US for any employer, Bilingual in English and Spanish; currently expanding language proficiency in Dutch, Italian, and French., Diverse professional experience spanning hospitality, real estate, construction, sales, marketing, and office administration., Proficient in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, Salesforce, Adobe Creative Suite, CRM platforms, and data management systems, with the ability to quickly master new software and technologies., Highly organized, adaptable, and detail-oriented professional recognized for streamlining operations, managing multiple priorities, fostering strong client relationships, and contributing to organizational growth and long-term success.
Personal Information
Willing To Relocate: Anywhere
Timeline
Front Office Receptionist/Administrative Assistant
Romans Roofing LLC
01.2025 - Current
Executive Assistant
Silver Creek Real Estate Group
07.2023 - 12.2024
Sales/Office Manager
Old Edwards Hospitality Group
07.2022 - 07.2023
Administrative Sales Assistant
Old Edwards Inn and Spa
02.2019 - 07.2023
Front Desk Supervisor/Concierge
Old Edwards Inn and Spa Relais & Châteaux
02.2018 - 03.2019
Front Desk Agent
Old Edwards Inn and Spa Relais & Châteaux
01.2017 - 02.2018
College prep -
Franklin High School
Outdoor leadership -
South western community college