Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rio Featherhat

Eagle Mountain,UT

Summary

Top-notch Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options. Determined banking professional eager to apply financial knowledge and sales negotiation skills. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele.

Overview

11
11
years of professional experience

Work History

Licensed Personal Banker

Chase Bank
10.2010 - 05.2012
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Cultivated strong customer relationships by providing tailored advice and services.
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Maintained in-depth product and service knowledge for well-informed customer advice.
  • Assisted customers with completing required forms for opening and closing bank accounts.

Senior Teller

Chase Bank
08.2007 - 10.2010
  • Performed general teller duties for drive-thru line.
  • Coached and trained 5 of new bank tellers.
  • Maintained, organized and stocked teller window areas.
  • Politely assisted over 50 customers per day in fast and high-pressure environment.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Senior Administrative Assistant

Journeys To The Past
09.2001 - 08.2007
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Created and updated records and files to maintain document compliance.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Managed electronic records database and handled all file requests.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Coached new employees on administrative procedures, company policies, and performance standards.

Education

No Degree - General Studies

Norco College
Norco, CA

Series 6, 63 & Life Insurance Licenses - Financial Planning And Services

JP Morgan Chase
Irvine, CA

GED -

Capistrano Adult School
San Juan Capistrano, CA

Skills

  • Relationship Building and Management
  • Policy Development and Implementation
  • Recordkeeping Requirements
  • Financial Advising

Timeline

Licensed Personal Banker

Chase Bank
10.2010 - 05.2012

Senior Teller

Chase Bank
08.2007 - 10.2010

Senior Administrative Assistant

Journeys To The Past
09.2001 - 08.2007

No Degree - General Studies

Norco College

Series 6, 63 & Life Insurance Licenses - Financial Planning And Services

JP Morgan Chase

GED -

Capistrano Adult School
Rio Featherhat