Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Ripenpreet Thind

SeaTac

Summary

Master of Science in Clinical Mental Health Counseling candidate with a specialization in Marriage, Couple, and Family Counseling seeking an internship/practicum. Experienced in direct patient care, crisis intervention, and administrative support within healthcare and mental health settings. Skilled in building rapport, maintaining confidentiality, and collaborating with multidisciplinary teams to support diverse client needs.

Overview

6
6
years of professional experience

Work History

Office Services

Northwest Kidney Center
05.2024 - Current
  • Provide front desk reception and administrative support in a healthcare setting, ensuring smooth patient flow and positive client experiences.
  • Maintain patient confidentiality in compliance with HIPAA and organizational policies.
  • Assist multiple departments with special projects.
  • Order and maintain inventory of office supplies, coffee, and other essentials to ensure a comfortable and functional work environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Patient Access Technician

MultiCare
07.2021 - 08.2022
  • Completed accurate patient admissions and registrations in compliance with organizational policies, procedures, and regulatory requirements.
  • Coordinated inpatient bed assignments and processed admissions.
  • Pre-admitted scheduled inpatient, outpatient, and ambulatory cases to ensure efficient and timely service.
  • Entered direct admit reservations into the system and communicated with relevant departments for continuity of care.
  • Conducted comprehensive bedside or telephone interviews with patients, families, or representatives to collect demographic, insurance, and third-party liability information.
  • Performed insurance eligibility verification, resolved discrepancies, and referred patients to financial counseling when assistance was needed.

Mental Health Technician

MultiCare – Adolescent Psych Unit
06.2020 - 06.2021
  • Supported adolescents in acute psychiatric care through direct observation, crisis intervention, and therapeutic engagement.
  • Collaborated with physicians, clinical staff, front office staff, and management to promote comprehensive health care outcomes.
  • Ensured a safe, hazard-free environment by observing and documenting patient behavior, conducting room searches, reporting unsafe conditions, and providing emotional and physical support as needed.
  • Monitored patient behavior and emotional state to ensure safety and well-being.
  • Assisted in implementing individualized treatment plans under supervision of mental health professionals.

Registered Behavior Technician

Connections Behavior Planning and Intervention
08.2019 - 04.2020
  • Implemented individualized treatment plans to enhance behavioral outcomes for clients.
  • Conducted data collection and analysis to track progress and inform adjustments.
  • Collaborated with multidisciplinary teams to coordinate client care effectively.
  • Trained new staff on behavior intervention techniques and operational protocols.

Education

Master of Science - Clinical Mental Health Counseling

Walden University
11-2026

Bachelor of Science - Psychology

Washington State University
05-2020

High School Diploma -

Kentwood High School
Covington, WA

Skills

  • Patient intake and registration
  • Crisis intervention
  • Behavioral observation
  • Therapeutic engagement
  • Documentation/recordkeeping
  • Cultural competence
  • Advocacy for patient needs
  • Safety and risk management
  • Problem-solving and critical thinking
  • Verbal and written communication
  • Administrative support and scheduling
  • Organization and time management
  • Customer service in healthcare settings
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving

Affiliations

Washington State Health Counselors Association

2024 – Present

Languages

Hindi
Limited Working
English
Native or Bilingual
Punjabi
Full Professional

Timeline

Office Services

Northwest Kidney Center
05.2024 - Current

Patient Access Technician

MultiCare
07.2021 - 08.2022

Mental Health Technician

MultiCare – Adolescent Psych Unit
06.2020 - 06.2021

Registered Behavior Technician

Connections Behavior Planning and Intervention
08.2019 - 04.2020

Master of Science - Clinical Mental Health Counseling

Walden University

Bachelor of Science - Psychology

Washington State University

High School Diploma -

Kentwood High School

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