Ripunjaya Pattnaik
East Brunswick
Summary
Highly motivated architect with extensive experience in designing large-scale cloud applications. Proven track record in driving digital transformation and cloud migration, achieving significant reductions in processing times and costs. Strong relationship management skills, fostering collaboration with clients and stakeholders.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Solutions Architect
Amazon Web Services
New York
09.2020 - Current
Senior Solutions Architect
Claims Processing Automation using Agentic AI Work
Reston
01.2026 - Current
- Reduced rejected claims from 85,000 to approximately 100 through process improvements.
- Lowered error rates from 70-80% to around 5% via stringent quality control measures.
- Eliminated reliance on manual clearinghouse processing, enhancing operational efficiency.
- Implemented intelligent document processing for scanned claim forms, increasing accuracy.
- Designed AI-driven claims processing workflow with Bedrock data automation and AgentCore.
- Collaborated with customers in workshops to co-create innovative solutions that address specific challenges.
- Conducted weekly office hours and workshops on GenAI and Agentic AI, improving client education and engagement.
- Enhanced customer understanding of emerging technologies through targeted educational initiatives, fostering informed decision-making.
Senior Solution Architect
Enrollment Processing Automation using Agentic AI
Reston
09.2025 - Current
- Architected automation platform for healthcare payer enrollment processing using Amazon Bedrock and Amazon Bedrock AgentCore
• Designed multi-agent orchestration workflows for document ingestion, validation and eligibility processing
• Reduced enrollment processing cycle time by 60%
• Generated $1.1M annual operational savings for the healthcare customer
• Built scalable architecture supporting high-volume payer enrollment workflows - Designed scalable AI solutions for automated enrollment processing.
- Collaborated with cross-functional teams to align project goals and strategies.
- Developed technical specifications for innovative software applications and integrations.
Solutions Architect
Modern Data Strategy
Reston
03.2024 - 09.2025
- Architected data lake solution utilizing S3, Glue, Athena, and Redshift to reduce query times by 50%.
- Established data governance and sharing processes with Amazon DataZone to decrease manual effort by 80%.
- Developed data strategy roadmap for customer to facilitate AWS data platform and enhance interoperability.
- Cultivated relationships with customer leadership, including VPs of data platform and EA, to enhance collaboration.
- Supported project that generated $1.5 million ARR for AWS, highlighting market demand and revenue potential.
Solutions Architect
Agent Assist Chabot – Generative AI
Boston
03.2024 - 10.2024
- Conducted series of education sessions and workshops on Generative AI that included various Foundation Models, Large Language Models, Ethical AI, Bedrock, Knowledge Base, Agents, Prompt Engineering that was attended by 200 audience with CSAT score of 4.8.
- Built trust with business by collaborating with customers' architecture review board, tech review board, and security and compliance team to secure service and solution approvals.
- Assisted customer in developing POC that addressed challenges faced during development and fine-tuned solution for improved outcomes.
- Implemented assist chatbot, enhancing agent productivity by streamlining support processes.
- This workload is generating around $200 K.
Solutions Architect
Newark
01.2023 - 03.2023
- Conducted data labs to design and build solutions using AWS services in partnership with customers.
- Collaborated with key stakeholders to design and implement a solution and reference architecture.
- Conducted well architected review of the solution on the aspect of cost, performance, security, operational excellence, sustainability, reliability and how to implement the best practices make the workload HIPPAA compliant.
- Worked with customer and service team to identify product gaps and create product feature request to drive adoption of AWS services like streaming in redshift. Also did a tech talk on this feature.
- The platform improved the member satisfaction score from 60% to 90%.
- The platform also resulted in 9% to 17% cost reduction in total medical expense per patient.
- 3-4 blues plans are onboarding on this platform which will result in $4.5 M revenue generation.
- This platform is currently generating $2 M ARR for AWS.
Solutions Architect
Newark
06.2022 - 12.2022
- Collaborated with Solutions Architects to design architecture for hosting data on S3 with Cloud Front as CDN, achieving a 35-40% reduction in data transfer charges.
- Developed a POC using AWS Data Sync to address file transfer challenges for larger files, which became a key component of the overall solution.
- Partnered with Horizon EA team to showcase various use cases of S3 for healthcare customers, executing 8-10 POCs including Data Sync and Storage Gateways to validate technology suitability.
- Socialized this architecture with Horizon and worked with key stakeholders to secure approvals.
- Helped customer to build a process using Amazon Macie to detect and redact PHI/PII information in the file.
- Supported customer in understanding regulatory mandate requirements.
- Earned Customer trust and Horizon has been leveraging S3 as their primary data storage for various data lake and file transfer use cases contributing $150K towards ARR for AWS.
Solutions Architect
Newark
01.2022 - 06.2022
- Implemented AWS transit gateway with ECMP, increasing bandwidth from 1.2 GBps to 40 GBps.
- Reviewed architecture and solutions from Teradata and Horizon, identified gaps, and recommended enhancements to improve performance and security.
- Reduced the batch execution time from 48 hours to 1 hour and decreased manual effort by 70%.
- Contributed $240K to annual recurring revenue for AWS.
Solutions Architect
Canonsburg
01.2021 - 12.2021
- Created a roadmap for migrating the workload onto AWS managed and serverless services which included replacing compute services to serverless compute and moving the databases on EC2 to AWS managed RDS services.
- Built POC using serverless compute services and demoed the same to IT leadership and EA team.
- Demonstrated AWS services, including Elastic Cache and read replicas, through a POC that showcased performance improvements of up to 60%.
- Built a roadmap for modernizing the application and recommended to containerizing the existing applications and demoed the container services to customer.
- Enhanced application performance by 50% through targeted optimizations and architectural improvements.
- Developed detailed report documenting configuration changes, controls on cloud resource usage, project-based budgets, and alert thresholds to optimize resource management.
- Reviewed the existing architecture and solution and did thorough analysis on the factors contributing to the cost.
- Implemented cost-saving measures to lower expenses by 10% to 12% annually.
Solutions Architect
Philadelphia
09.2020 - 12.2020
- Developed reference architecture and solution using AWS Services and customer APIs to integrate backend databases.
- Provided guidance in building production environment using AWS Services like Control Tower, AWS Config.
- Navigated and mitigated blockers to facilitate migration to AWS from existing cloud platforms.
- Gained customer confidence, facilitating the transition of more projects to AWS.
- Created a proof of concept (POC) and presented it to the customer and business stakeholders.
- Partnered with SI for development, resolving technical issues throughout the project.
- This platform contributed $500k ARR for AWS.
Consultant
Slalom Consulting
New York
09.2019 - 09.2020
AWS Engineer
Roseland
03.2020 - 09.2020
- Conducted POC using redshift RA3 nodes to evaluate hot and cold cluster options for cost efficiency.
- Established MDM process with Semarchy, loading data into Redshift to ensure data integrity and accessibility.
- Developed Snaplogic pipelines to automate data loading from Salesforce Bulk API to Redshift.
- Setup up the Prod Redshift cluster based on the AWS best practices.
- Conducted POC to demonstrate feasibility of ingesting on-prem data into S3 with Glue.
- Worked with customers to create the migration strategy leveraging the on-prem and AWS tools.
- Reduced the migration time from 1.5 years to only 4 months.
- Successfully migrated 2 PB size of data.
- Modelled the redshift tables for the Salesforce objects like account, opportunity, opportunity history etc.
AWS Engineer
Newark
01.2020 - 03.2020
- Collaborated with customers to deliver architectural solutions and strategies using AWS tools for integrating Salesforce with AWS services.
- Deployed services in AWS production environment, ensuring reliability and performance.
- Created the CloudFormation template for deploying the AWS Services using the CI/CD pipeline which helped to deploy the services across multiple regions with click of a button.
- Designed authentication/authorization processes for Audible employees to access AWS services from Salesforce using SSO.
Cloud Data Architect
09.2019 - 12.2019
- Worked with the customers to provide architectural solutions & strategies using AWS tools for migrating the on-premise data to cloud. Successfully migrated the applications per the plan.
- Re-designed the on-prem python jobs to run on AWS and successfully implemented the same in production.
- Successfully developed and implemented PySpark container to run the data quality framework including automated orchestration process for the same.
- Designed and developed re-usable metadata table-driven approach for on-boarding the applications that require data cleaning and data validation. Other teams at NBCU were able to extend this framework for doing the data cleaning work for their applications. This work was also recognized by the customer's Chief Architect.
Solution Architect/Project Manager
Cognizant
New Jersey
03.2014 - 09.2019
Cloud Data Architect
New York
01.2019 - 09.2019
- Developed data processing framework which reduced the onboarding of new data assets by 90%.
- Created data loading pipelines for Redshift, streamlining data access for analytics.
- Modelled Redshift dimensions and fact tables for effective reporting and visualization in Tableau.
- Developed the data ingestion & data cleansing pipelines using EMR and data pipelines.
- Designed data ingestion framework, enabling seamless integration of diverse data sources.
Technical Architect
Newark
09.2018 - 09.2019
- Developed architectural solutions leveraging AWS services to address client needs.
- Collaborated with business clients and vendors to gather requirements and identify existing pain points.
- Created a reusable ETL framework using IICS for the migrating the existing on premise data to cloud reducing the development effort by 80%.
- Implemented data lake solution for benefits and enrollment data, enabling better data accessibility.
- Implemented the new platform prior to 2019 open enrollment meeting the tight timeline.
- Clients utilized the platform during the 2019 and 2020 enrollment.
Technical Architect
Newark
01.2017 - 08.2018
- Designed Informatica ETL Architecture for disparate sources to Data Hub load.
- Built POC for running Mongo on EC2 Instance and ElasticSearch.
- Conducted JAD sessions with technical teams to finalize the solution options.
- Conducted gap analysis for requirements, estimating resources needed for application development.
- Performed Data profiling using IDQ on source data.
- Developed migration plan and successfully implemented project according to established timeline.
Technical Architect
Newark
01.2016 - 12.2016
- Designed Informatica ETL architecture to streamline loading of disparate sources into Data Hub.
- Prepared HLDs and LLDs to ensure alignment with TRDs from Business System Analyst.
- Developed audit/balance/control mechanism to enhance data integrity for ETL load.
- Evaluated ETL code from offshore team to identify potential improvements.
- Developed an automated system to correct 27k provider data, improving the accuracy of provider communications.
Technical Architect
Newark
03.2014 - 12.2015
- Delivered automated solution that improved reliability and quality while controlling costs by eliminating manual intervention and reducing quality issues aligned with customer's long-term goals.
- Automated the Benefit coding process reducing the manual effort by 65%.
- Developed tailored solution to meet client needs and enhance functionality.
Technology Lead
Infosys Limited
Milwaukee
09.2006 - 03.2014
Technology Lead
Infosys
Milwaukee
09.2006 - 03.2014
- Led development for re-platforming 2 business-critical applications from mainframe to Java, enhancing system functionality.
- After successful implementation of the re-platformed application, the application performance increased, resulting in timely payment of commission/awards to the financial representatives which motivated and increased the sales. The revenue also increased by 3%.
- Secured 3-year contract extension with Infosys to re-platform additional application areas, ensuring continued support and modernization.
- Earned Most Valuable Player award from customer for outstanding contributions.
Skills
- AI solutions design
- System architecture
- Architecture analysis
- AWS Cloud Services
- Data Management & Strategy
- Big data
- Software Development
- Data visualization
- Project management
- IT strategy
- Problem solving
- Critical thinking
- Public speaking
- Document processing
Certification
• AWS Solution Architect Professional
• AWS Industry Healthcare Intermediate(L200)
• AWS Generative AI Foundation(L100)
• AWS Solution Architect Associate
• AWS Certified Developer Associate
• AWS Certified Data Analytics Specialty
• Big Data Hadoop and Spark Developer
• Talend Data Integration
• M102 - Mongo DB for DBAs Certification
• LOMA 280
• Informatica Data Integration Hub
• AWS Industry Healthcare Intermediate(L200)
• AWS Generative AI Foundation(L100)
• AWS Solution Architect Associate
• AWS Certified Developer Associate
• AWS Certified Data Analytics Specialty
• Big Data Hadoop and Spark Developer
• Talend Data Integration
• M102 - Mongo DB for DBAs Certification
• LOMA 280
• Informatica Data Integration Hub
Accomplishments
• Accelerated adoption of AWS Services. For 3 consecutive years, I have helped many enterprise customers to solve their business problems using AWS services and have increased the AWS revenue from $8M to $27M.
• Discovered new customers, that generated over $2M towards the adoption of Generative AI for solving their business problems, skill gaps and improving productivity by 15-20%.
• Public Speaker at AWS Re:Invent and Summit. Did a chalk talk at re:invent 2023 on AWS Glue Streaming ETL that was attended by 200+ audience with a CSAT score of 4.8 and the session got popular for which I delivered a repeat session which also resulted in adoption of Glue by more than 50+ customers. Did a workshop on DataMesh at DC Summit that was attended by 50+ customers with a CSAT score of 4.5.
• Author of best seller book Agentic AI for Healthcare Payors: Transforming Claims, Fraud, and Member Experience
• Discovered new customers, that generated over $2M towards the adoption of Generative AI for solving their business problems, skill gaps and improving productivity by 15-20%.
• Public Speaker at AWS Re:Invent and Summit. Did a chalk talk at re:invent 2023 on AWS Glue Streaming ETL that was attended by 200+ audience with a CSAT score of 4.8 and the session got popular for which I delivered a repeat session which also resulted in adoption of Glue by more than 50+ customers. Did a workshop on DataMesh at DC Summit that was attended by 50+ customers with a CSAT score of 4.5.
• Author of best seller book Agentic AI for Healthcare Payors: Transforming Claims, Fraud, and Member Experience
Industry Expertise
- Healthcare
- Insurance
- Media and Entertainment
Public Blogs And Tech Talk
- Author of Book Agentic AI for Healthcare Payors: Transforming Claims, Fraud, and Member Experience https://www.amazon.com/Agentic-HealthCare-Payors-Transforming-Experience-ebook/dp/B0G4K1J54M
- Transforming healthcare enrollment with agentic AI for payors
https://aws.amazon.com/blogs/industries/transforming-healthcare-enrollment-with-agentic-ai-for-payors/ - Build a REST API to enable data consumption from Amazon Redshift, https://aws.amazon.com/blogs/big-data/build-a-rest-apito-enable-data-consumption-from-amazon-redshift/
- FSI Services Spotlight: Featuring Amazon OpenSearch, https://aws.amazon.com/blogs/industries/fsi-servicesspotlight-featuring-amazon-opensearch/
- Integrate AWS Network Firewall with your ISV Firewall Rulesets, https://aws.amazon.com/blogs/architecture/integrateaws-network-firewall-with-your-isv-firewall-rulesets/
- Build a Member-360 Unified View Using Data Mesh with Amazon HealthLake, https://aws.amazon.com/blogs/industries/build-amember-360-unified-view-using-data-mesh-withamazon-healthlake/
- Building a serverless cloud-native EDI solution with AWS, https://aws.amazon.com/blogs/architecture/building-aserverless-cloud-native-edi-solution-with-aws/
- Accelerate App Development with Real-time with Realtime Streams, https://www.youtube.com/watch?v=krkd6RYgiwI&t=94s
Timeline
Senior Solutions Architect
Claims Processing Automation using Agentic AI Work
01.2026 - Current
Senior Solution Architect
Enrollment Processing Automation using Agentic AI
09.2025 - Current
Solutions Architect
Modern Data Strategy
03.2024 - 09.2025
Solutions Architect
Agent Assist Chabot – Generative AI
03.2024 - 10.2024
Solutions Architect
01.2023 - 03.2023
Solutions Architect
06.2022 - 12.2022
Solutions Architect
01.2022 - 06.2022
Solutions Architect
01.2021 - 12.2021
Senior Solutions Architect
Amazon Web Services
09.2020 - Current
Solutions Architect
09.2020 - 12.2020
AWS Engineer
03.2020 - 09.2020
AWS Engineer
01.2020 - 03.2020
Consultant
Slalom Consulting
09.2019 - 09.2020
Cloud Data Architect
09.2019 - 12.2019
Cloud Data Architect
01.2019 - 09.2019
Technical Architect
09.2018 - 09.2019
Technical Architect
01.2017 - 08.2018
Technical Architect
01.2016 - 12.2016
Solution Architect/Project Manager
Cognizant
03.2014 - 09.2019
Technical Architect
03.2014 - 12.2015
Technology Lead
Infosys Limited
09.2006 - 03.2014
Technology Lead
Infosys
09.2006 - 03.2014