Riqiang Luo
Buffalo,NY
Summary
Reliable professional with 2+ years of experience handling mechanical needs. Knowledgeable, dedicated and offering superior skills in customer service, handling customer questions and solve their problems. Reliable Maintenance Worker skilled in safely operating floor polishers, moving heavy furniture and repairing roofs and ceilings. 2-year background ordering cleaning supplies, removing trash and recyclables and conducting restroom repairs. Resourceful Mechanic with 2 years of experience skilled in plumbing, electrical and HVAC repairs. Comfortable troubleshooting and performing diagnostics and working with sense of urgency. Committed to providing excellent customer service through warm and welcome environment and caring attitude.
Overview
4
4
years of professional experience
Work History
Refurbish Technician Assistant
Xin Mei Yin Cop.
06.2022 - 08.2022
- Supported company environmental goals by adhering to recycling guidelines when disposing of electronic waste during the refurbishment process.
- Efficiently managed time spent on each refurbishment task, balancing speed with attention to detail for optimal productivity.
- Assisted management in developing more efficient workflows to optimize technician output.
- Actively participated in continuous improvement initiatives aimed at enhancing refurbishment processes and outcomes.
- Prepared detailed reports on completed repairs for record-keeping purposes and future reference.
School Store Assistant
Archbishop Murphy High School
01.2019 - 02.2020
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
Education
Bachelor of International Trade - International Trade
University At Buffalo
Buffalo06.2025
High School Diploma -
Archbishop Murphy High School
Seattle, WA06.2020
Skills
- Power Tools Operation
- Electrical Safety
- Multimeter usage
- Electronics troubleshooting
- Customer Support
- Willing to Learn
Languages
Chinese (Mandarin)
Full Professional
English
Full Professional
Japanese
Limited Working
Timeline
Refurbish Technician Assistant
Xin Mei Yin Cop.
06.2022 - 08.2022
School Store Assistant
Archbishop Murphy High School
01.2019 - 02.2020
Bachelor of International Trade - International Trade
University At Buffalo
High School Diploma -
Archbishop Murphy High School
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