Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Risa Ramnarine

Reisterstown,MD

Summary

Professional experienced in emergency response communications and team coordination. Known for effectively managing multi-agency incident responses and training new staff on crucial operational procedures, ensuring public safety and crisis management excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Fire Dispatcher

City of Baltimore
Baltimore, MD
03.2024 - Current
  • Coordinated real-time communication efforts between dispatch and first responders to enhance operational efficiency in emergency situations.
  • Coordinated multi-agency responses during critical incidents, enhancing operational efficiency.
  • Guided new dispatch staff through procedural training and system usage to ensure effective operational integration.
  • Facilitated fire and EMS communication coordination for Preakness Stakes and Maryland Cycling Classic events.

Clerical Coordinator

Ascension St. Agnes Hospital
Baltimore, MD
11.2020 - 03.2024
  • Facilitated training sessions for new staff on administrative procedures and hospital protocols.
  • Facilitated interfaculty and external patient transfers utilizing ground and air transport methods.
  • Oversaw communication channels between sending and receiving hospitals. Managed transportation arrangements with both commercial and private EMS services to ensure timely patient transfers.
  • Managed critical patient care notifications, including trauma and stroke alerts, to support rapid medical intervention.
  • Provided comprehensive support to senior management in daily operations, including scheduling meetings and preparing reports.

Pharmacy Technician

Ascension St. Agnes Hospital
Baltimore, MD
08.2016 - 11.2020
  • Processed and dispensed medications accurately according to physician prescriptions.
  • Maintained inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
  • Implemented quality control measures to enhance accuracy in medication dispensing procedures.

Education

Emergency And Disaster Health Systems

University of Maryland, Baltimore County
Baltimore, MD
05-2026

High School Diploma -

Franklin High School
Reisterstown, MD
06-2015

Skills

  • Radio communications
  • Incident command system
  • Operational oversight
  • Policy development and implementation
  • Data analysis
  • Risk awareness

Certification

  • EMT - Emergency Medical Technician
  • CPR

Languages

Arabic
Professional Working
Hindi
Professional Working

Timeline

Fire Dispatcher

City of Baltimore
03.2024 - Current

Clerical Coordinator

Ascension St. Agnes Hospital
11.2020 - 03.2024

Pharmacy Technician

Ascension St. Agnes Hospital
08.2016 - 11.2020

Emergency And Disaster Health Systems

University of Maryland, Baltimore County

High School Diploma -

Franklin High School