Risadia Griffin
Spring Valley,United States
Summary
- Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
- Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
- Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development.
- Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
- Eager to join a new team of people, and assist them as a dedicated and passionate Receptionist.
- Hardworking and experienced
- Receptionist serving as a supportive and integral employee in high volume client settings.
Overview
8
8
years of professional experience
Work History
Medical Office Assistant
Montifiore Einstein
Nanuet, NY
03.2025 - 08.2025
- Managed patient scheduling and appointment coordination for optimal office workflow.
- Assisted in maintaining electronic health records to ensure accuracy and compliance.
- Facilitated communication between patients and healthcare professionals, enhancing patient care experience.
- Streamlined office procedures, improving operational efficiency and reducing wait times.
- Monitored insurance verification processes to expedite patient billing and minimize delays in care access.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Used Software to schedule appointments for doctor visits and procedures.
Medical Receptionist
Care365
Pomona, NY
08.2024 - 03.2025
- Managed patient scheduling and maintained accurate appointment records using electronic health record systems.
- Coordinated front desk operations, ensuring efficient patient flow and timely service delivery.
- Implemented office procedures that improved communication between patients and healthcare providers.
- Trained new staff on administrative workflows and use of practice management software.
- Streamlined billing processes by coordinating with insurance companies for claim submissions.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Teacher's Aide
Rockland Boces
West Nyack
02.2022 - 08.2024
- Monitored student progress and provided feedback to teachers, contributing to the development of targeted interventions and personalized learning plans.
- Supervised students in various areas, including the classroom, cafeteria, playground, and public settings, promoting a safe and orderly environment conducive to learning.
- Implemented individualized education plans (IEPs) for students with special needs, resulting in increased improvement in academic performance and increased engagement in classroom activities.
Customer Support Associate
Athome Decor Superstore
Nanuet
09.2021 - 12.2021
- Completed sales payments, refunds, and exchanges.
- Issued store credit.
- Welcomed guests and offered quick assistance to handle diverse needs.
- Unloaded, unboxed, and transported merchandise and set up attractive displays.
- Assisted with store recovery to maintain a clean and organized sales floor throughout shift.
- Assisted customers and cashiers with locating products, checking prices, and tracking down replacements.
Camp Counselor
Create & Explore
Pomona
07.2021 - 08.2021
- Discussed Camp rules, schedules, and traditions to create solid boundaries for campers to follow.
- Supervised campers, creating positive and nurturing experiences for all individual campers.
- Attended staff meetings to discuss curriculum and new activities for future implementation.
- Submitted attendance records, observation records, and incident and injury reports by completing routine and required forms.
- Aided participant understanding of age-appropriate group and themed activities by providing instruction.
Sales Associate
Hollister Co
West Nyack
09.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained records related to sales, returns and inventory availability.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Data Entry Associate
All In Won Med-Bill IT, LLC
Nanuet
04.2019 - 09.2019
- Answer phones and transferred calls to the right department/customer/patient service.
- Input patient demographics into EMR system.
- Sent claims to insurance companies electronically, verifying patient eligibility on insurance portals.
- Collected payments over the phone and through the mail.
- Followed-up on insurance claims.
- All In Won Med Bill & I.T.
Daycare
Little Scholars
New City
01.2018 - 03.2019
- Complied with strict safety and organizational regulations, policies and procedures.
- Set up playroom and childcare areas for safety and cleanliness.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Assisted older children with homework assignments, providing support and mentoring.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
High School Diploma - undefined
Ramapo High School
Spring Valley06.2020
Skills
- Written Communication
- Cash Handling
- Communications
- Data Entry
- Cash Register
- Behavior Management
- Customer Support
- Leadership
- Sales
- Customer Service
- Planning
- Organized Nature
- Management
Languages
English
Personal Information
Title: Receptionist
Timeline
Medical Office Assistant
Montifiore Einstein
03.2025 - 08.2025
Medical Receptionist
Care365
08.2024 - 03.2025
Teacher's Aide
Rockland Boces
02.2022 - 08.2024
Customer Support Associate
Athome Decor Superstore
09.2021 - 12.2021
Camp Counselor
Create & Explore
07.2021 - 08.2021
Sales Associate
Hollister Co
09.2019 - 03.2020
Data Entry Associate
All In Won Med-Bill IT, LLC
04.2019 - 09.2019
Daycare
Little Scholars
01.2018 - 03.2019
High School Diploma - undefined
Ramapo High School