Hima Amin
Scotch Plains,NJ
Summary
Knowledgeable Coordinator/Assistant Practice Manager offering more than 6 years of experience working for several departments across the Hackensack Meridian network. Promoting business development and community profile by developing positive rapport with patients and handling marketing activities. Excellent organizational and time management skills with ability to prioritize and manage multiple tasks.
Overview
9
9
years of professional experience
Work History
Business Analyst I
Horizon Blue Cross And Blue Shield Of NJ
12.2022 - Current
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Review and follow-up on data reporting for internal and external sources; identify and communicate business needs as necessary.
- Prepare materials for internal and external audit activities.
- Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Developed high-quality documentation to support organizational efforts, helping employees fully understand new policies and procedures.
Assistant Practice Manager / Coordinator
Hackensack Meridian - JFK Johnson Rehab
07.2021 - 12.2022
- Developed and implemented office policies to ensure a smooth running practice and better patient experience.
- Manage payroll processing for the department and attestation for all physicians.
- Provide coverage for the practice manager when necessary.
- Assisted in the recruitment, hiring, and training of new staff members to support practice growth and excellence in patient service delivery.
- Observe office flow to identify inefficiencies and works with the team to implement change.
- Effective communication with authorization team, medical assistants, and patient intake representative team.
Scheduling Coordinator
Joseph M. Sanzari Children's Hospital
08.2019 - 07.2021
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Scheduled procedures, surgeries and doctor appointments for average of 80 patients daily.
- Processed and approved all scheduling changes to executive calendars by using EPIC systems.
- Addressed internal management problems head-on and developed creative solutions to prevent delays and missed targets/goals.
Patient Intake Representative
Hackensack Meridian Health JFK Advanced Medical Imaging
06.2018 - 07.2019
- Schedule radiology appointments following appropriate procedures and guidelines.
- Able to schedule with physicians and their offices into Centricity and register all patients as they come into the facility.
- Responsible for flow of Radiology patients including review of physician orders, diagnosis, and reimbursement requirements.
- Verifying insurance information, collecting payments, obtaining pre-authorizations, registration, and medical file management.
Patient Intake Representative
JFK Johnson Rehab Institute, Outpatient PT/OT
05.2016 - 05.2018
- Interview patients and responsible parties to obtain personal, demographic and financial information required for registration of patients.
- Schedule physical, occupational and speech therapy appointments following appropriate procedures and guidelines.
- Verify patient’s insurance benefits and follow up with authorizations for therapists to treat patients.
- Coordinated appointments for Parkinson's Disease Program, Pelvic Floor Rehab and Stroke Recovery Program.
Health Program Coordinator (Internship)
HackensackUMC Mountainside
01.2015 - 08.2015
- Accountable for creating educational brochures to spread awareness of diabetes prevention program among the community.
- Provide primary purposes of diabetes education by developing knowledge and skill training to help individuals identify barriers about diabetes.
- Precise in monitoring of blood glucose and reducing risks of diabetes complications.
Education
MBA - Human Resources Management
William Paterson University of New Jersey
Wayne, NJ05.2021
Bachelor of Science - Public Health – General Track
William Paterson University of New Jersey
Wayne, NJ05.2015
Skills
- Language: English, Hindi, Gujarati – Advanced
- Microsoft Office Suite
- EPIC Prelude and Cadence
- SharePoint, ILE, PHS
- Payroll Management
- Medical Billing
- Consultation and advisory
- Critical thinking skills
- Crisis Intervention
- Medical Records Management
Timeline
Business Analyst I
Horizon Blue Cross And Blue Shield Of NJ
12.2022 - Current
Assistant Practice Manager / Coordinator
Hackensack Meridian - JFK Johnson Rehab
07.2021 - 12.2022
Scheduling Coordinator
Joseph M. Sanzari Children's Hospital
08.2019 - 07.2021
Patient Intake Representative
Hackensack Meridian Health JFK Advanced Medical Imaging
06.2018 - 07.2019
Patient Intake Representative
JFK Johnson Rehab Institute, Outpatient PT/OT
05.2016 - 05.2018
Health Program Coordinator (Internship)
HackensackUMC Mountainside
01.2015 - 08.2015
MBA - Human Resources Management
William Paterson University of New Jersey
Bachelor of Science - Public Health – General Track
William Paterson University of New Jersey
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