Rishi Beedoo
Colonia,NJ
Summary
Operations manager with extensive experience at Wadhams Enterprises, specializing in compliance and customer satisfaction. Managed over 500 daily shipments, significantly enhancing operational efficiency and reducing costs. Proficient in DOT regulations and skilled in team leadership, consistently driving results in fast-paced environments.
Overview
29
29
years of professional experience
Work History
Operations Manager
Wadhams Enterprises
Carlstadt, NJ
01.2022 - Current
- Manage Daily Load Requirements for The Terminal Operation department for over 500 shipments daily
- Ensure Customer requirements and specific load requirements are efficiently met Improving customer satisfaction by providing great communication by providing current shipment status via emails and phone calls.
- Proactively solved problems to accommodate late service requests, prevent late loads, and adjust schedules.
- Supported management and sales in servicing existing customer accounts and developing new accounts to drive business growth
- Ensured fleet regulatory compliance by implementing safety policies, conducting audits, and managing driver qualification files to meet local, state, and federal D.O.T. requirements
- Enforce the understand of The Hazardous Materials Regulations (HMR) in the U.S. outline the handling, labeling, and transportation requirements for hazmat.
- Classified hazardous materials by identifying their type, such as flammable, corrosive, or toxic, to ensure compliance with safety regulations.
- Labeled hazardous items with appropriate symbols and placards, ensuring clear communication of the type of hazard present.
- Documentation: A shipping paper (such as a bill of lading or hazardous materials declaration) must accompany the shipment. This includes information about the hazardous material, emergency response details, and safety protocols.
Dispatch Manager
Shawnee Transportation
Clifton, NJ
03.2015 - 01.2022
- Manage Dispatch operation department for over 300 shipments daily and annual company value $3-5 million.
- Supported achievement of company’s strategic and operational objectives through coordinated dispatch operations.
- Tracking of all shipments with real time GPS monitoring software Lytx and Omnicom Alpha software to provide accurate status updates.
- Enhanced customer satisfaction through effective communication of current shipment status via emails and phone calls.
- Maintained full operational compliance with various regulatory requirements such as D.O.T., OSHA.
- Minimized unplanned outages by implementing proactive, condition-based maintenance on vehicle conditions.
- Maintained records and monitored commercial driver daily logs for errors and violations.
Regional Operations Manager
Better Wheels Inc. D.B.A. United States Express LLC.
Passaic, NJ
02.2012 - 03.2015
- Managed $1 million annual P&L reports for multiple locations, ensuring financial accuracy and accountability.
- Directed daily distribution activities, including shipping, receiving, and inventory control, to optimize operational efficiency.
- Achieved $60k savings in inbound costs by regulating labor and operating expenses.
- Oversaw safety procedures for the shipment of Hazmat materials, ensuring compliance with industry regulations.
- Monitored driver compliance with Department of Transportation regulations.
- Payroll management for Sub-Contractor Drivers and Full-Time employees with ADP and Paychex Software for a staff of 106.
- Hired, fired, and trained staff for Ocean Port while maintaining compliance with Transportation Worker Identification Credential (T.W.I.C.) requirements.
- Performed D.O.T. maintenance and updated DQ files and Federal Motor Carrier Safety Administration MS-150 records to ensure compliance.
P & D Manager
VISION EXPRESS/WRAG-TIME
Harrison, NJ
03.2007 - 03.2012
- Managed customer service department to enhance satisfaction through effective communication and support
- Completed daily operations reports to ensure accurate tracking of performance metrics
- Completing Carrier Agent Operations (Dispatch, Inbound and Outbound)
- Processed payroll for owner operators to ensure timely payments.
- Provided IT support for data/software server backup at East Coast terminal to maintain operational continuity
Route Planner
JEVIC TRANSPORTATION
Newark, NJ
01.2004 - 01.2007
- Monitored daily driver statuses to ensure timely deliveries
- Selected vehicles for deliveries based on cargo requirements and route specifications
- Managed regional Coast to Coast and local planning.
- Created regional and local routes assignments to provide most efficient service
- Analyzed customer feedback to uphold high satisfaction levels and address concerns promptly.
- Operated scanners for tracking packages using Qualcomm software.
- Cooperation with D.O.T. rules for Hazmat Transportation Regulations.
Operations Manager
CD&L
Edison, NJ
06.1997 - 11.2003
- Managed profit and loss statements to ensure financial health
- Implemented and enforced company policies to ensure compliance and operational efficiency
- Oversaw P & L responsibilities to monitor financial performance and support strategic decision-making
- Hired and managed staff and independent contractors to build a skilled, effective team
- Performed annual reviews of employees
- Managed cosmetics and pharmaceutical distribution divisions
- Communicated with various intra-company divisions
- Federal Reserve clearance for picking up and delivery of banking deposit slips transfer.
Warehouse Supervisor
CD&L
Edison, NJ
06.1997 - 11.2003
- Supervised offloading and reloading of trucks to ensure timely delivery.
- Trained new hires on various types of equipment (fork lifts & electric pallet jacks)
- Insured safe operation of equipment and enforced safety rules
- Maintained integrity of controlled pharmaceuticals
- Coordinated dispatches for On-Demand division to ensure timely service.
Education
American Red Cross Certified - CPR / AED
American Red Cross
04-2026
Quest Diagnostics Certificate of - Drug and Alcohol testing Program, Controlled Substances Training
Quest Diagnostics
01-2012
Middlesex County College -
Middlesex County College
Edison, NJ01-2000
Skills
- Operations management
- Supply chain management
- Inventory Management
- Warehouse operations
- Logistics Coordination
- Warehousing Management
- Operational Efficiency
- Forecasting
- Operation budgets
- P & L Management
- Assessing procedures
- Creating procedures
- Implementing systems
- Resource Optimization
- Metrics
- OSHA
- Regulatory Compliance
- Microsoft Office expertise
- Microsoft Excel expertise
- Microsoft Word expertise
- Proficiency in Outlook
- Excellent communication skills
- People skills
- Strong organizational skills
- Organizational effectiveness
- Results oriented
- Team leadership
- Business judgment
- P & L Management
Timeline
Operations Manager
Wadhams Enterprises
01.2022 - Current
Dispatch Manager
Shawnee Transportation
03.2015 - 01.2022
Regional Operations Manager
Better Wheels Inc. D.B.A. United States Express LLC.
02.2012 - 03.2015
P & D Manager
VISION EXPRESS/WRAG-TIME
03.2007 - 03.2012
Route Planner
JEVIC TRANSPORTATION
01.2004 - 01.2007
Operations Manager
CD&L
06.1997 - 11.2003
Warehouse Supervisor
CD&L
06.1997 - 11.2003
American Red Cross Certified - CPR / AED
American Red Cross
Quest Diagnostics Certificate of - Drug and Alcohol testing Program, Controlled Substances Training
Quest Diagnostics
Middlesex County College -
Middlesex County College