Rishi Dedhia
North York,ON
Summary
Seasoned Customer Associate with 2 years of experience dedicated to providing the highest quality service and making customers feel welcome and committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate
ZARA
09.2022 - Current
- Carried out sales reporting, inventory management and inventory reconciliation, cash register reconciliation, and account reconciliation
- Assisted the management in improving the store productivity, and staff training
- Catered customers by providing purchase advice and addressing concerns leading to increased sales
- Managed cash transactions accurately as a cashier, honing precision in financial transactions, and balancing cash registers.
Legal Consultancy Intern
Cosmos Consultancy
04.2020 - 08.2022
- Advised clients on stamp duty and registration regulations and procedures
- Facilitated property transactions by ensuring compliance with legal requirements
- Provided expert guidance on documentation and registration processes
- Supported clients in minimizing tax liabilities while adhering to regulatory norms.
Accounting Intern
Dheer Gandhi and Associates LLP
09.2019 - 04.2020
- Maintained accurate records of financial transactions, accounts payable, and accounts receivable using accounting software such as Tally ERP and Advanced MS Excel tools
- Learned to process financial month-end close
- Handled financial reporting, cash flow, balance sheet, and income statement
- Reviewed and corrected discrepancies and irregularities in financial entries and reports
- Assisted the chartered accountant with annual audits, taxation, and financial statements, in compliance with accepted policies and procedures.
Education
Post Graduate Diploma - Marketing Management
Centennial College
Toronto, CAPost Graduate Diploma - Financial Planning
Humber College
Toronto, CASkills
- Teamwork
- Attention to Detail
- Active Listening
- Analytical Skills
- Time Management
- Detail-Oriented
- Microsoft Office (Excel, Word, PowerPoint)
- Customer Service
Certification
Canadian Investment Funds Course
Timeline
Customer Service Associate
ZARA
09.2022 - Current
Legal Consultancy Intern
Cosmos Consultancy
04.2020 - 08.2022
Accounting Intern
Dheer Gandhi and Associates LLP
09.2019 - 04.2020
Post Graduate Diploma - Marketing Management
Centennial College
Post Graduate Diploma - Financial Planning
Humber College