Rissa Montano
Bellingham,MA
Summary
Proven to excel in high-pressure environments, I leveraged my problem-solving abilities and customer service expertise through current jobs. Demonstrating cooperation and a strong work ethic, I significantly contributed to team efficiency and customer satisfaction, embodying a detail-oriented approach to elevate service standards.
Overview
3
3
years of professional experience
Work History
Hostess
Laura's Bar and Grill
Smithfield , RI
05.2024 - Current
- Made decisions about where to sit parties and took them to their tables. Took orders over the phone and in person. Greeted customers and handled takeout orders. Cleaned, organized, and performed other tidying tasks.
- Informed patrons of establishment specials and promotions.
- Took reservations from patrons by phone or online.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Server
Rosewood Restaurant
Bellingham, MA
04.2022 - Current
- Took orders in person and over the phone. Scooped ice cream, restocked inventory as needed, cleaned the inside and outside dining area, and maintained excellent customer service.
- Worked well in a fast paced, busy environment.
- Upheld high standards of sanitation in accordance with health department regulations.
- Trained new employees to perform duties.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Bachelor of Arts - Marketing/Finance
University of South Carolina
Columbia, SC05-2027
Skills
- Problem solving
- Cooperation
- Time management
- Detail-oriented
- Strong work ethic
- Customer service expertise
Accomplishments
- High Honor Roll all 4 years of high school
- 3 consecutive semesters on the University's President's List
- On Programs Council of my Panhellenic Sorority
- Have upheld a 4.0 GPA for the past 6 years
Affiliations
- Member of the Carolina Club Dance Team
- Active member of Zeta Tau Alpha sorority - Dance Chair position
- Creative team member of Her Campus magazine
Timeline
Hostess
Laura's Bar and Grill
05.2024 - Current
Server
Rosewood Restaurant
04.2022 - Current
Bachelor of Arts - Marketing/Finance
University of South Carolina
Similar Profiles
Hannah EnnisHannah Ennis
Server at Laura's Bar and GrillServer at Laura's Bar and Grill
Elan BondiElan Bondi
Chef at Smiths Bar & Restaurant, Shamrock Bar & Grill.Chef at Smiths Bar & Restaurant, Shamrock Bar & Grill.
Jesicca PagulayanJesicca Pagulayan
Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)