Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Aisha
References
Work Preference
Timeline
Generic
Riswana Ps
Open To Work

Riswana Ps

Kochi

Summary

Dynamic front desk management professional with a proven track record at a leading hospitality company. Expert in reservation management and payment processing, delivering exceptional customer experiences. Skilled in coordinating operations and fostering positive guest interactions, ensuring seamless check-ins and check-outs. Committed to enhancing operational efficiency and guest satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Management

Welcoming guests, maintaining a clean reception area, and issuing visitor badges
bangalore
04.2024 - Current
  • Worked closely with other departments such as housekeeping, front desk to ensure smooth running of day-to-day operations.
  • Assisted with front desk operations during busy seasons including check-ins, check-outs, reservations and payment collections.

Front Desk Management

Welcoming guests, maintaining a clean reception area, and issuing visitor badges.
Banglore
04.2023 - Current
  • Rotated between spa front desk management and monitoring reservation room.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Coordinated room reservations with front desk staff.

Education

Al Ameen Public School, Aluva
Kochi

Skills

  • Reservation management
  • Payment processing
  • Front desk operations
  • Customer check-in

Languages

Malayalam
First Language
English
Intermediate (B1)
B1
Tamil
Advanced (C1)
C1
Kannada
Beginner (A1)
A1
Hindi
Beginner (A1)
A1

Certification

Training, coaching, and motivating front office staff to enhance guest satisfaction.

Affiliations

  • Explain how you maintain mental and physical health to manage stress, showing that you can handle high-pressure environments without burning out.
  • Mention volunteering or leadership roles in community organizations, which illustrates social responsibility and strong interpersonal skills.

Aisha

  • When people say that it is good to be a well rounded person, they mean that it is good to have many interests in life and healthy loving relationships.

References

References available upon request.

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Salary Range

₹45000/yr - ₹200000/yr

Timeline

Front Desk Management

Welcoming guests, maintaining a clean reception area, and issuing visitor badges
04.2024 - Current

Front Desk Management

Welcoming guests, maintaining a clean reception area, and issuing visitor badges.
04.2023 - Current

Al Ameen Public School, Aluva
Riswana Ps