Summary
Overview
Work History
Education
Skills
Timeline
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Rita Adams

Maryville,Tennessee

Summary

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

HR Coordinator

Group 1 Automotive
01.2022 - 09.2023


  • Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
  • Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
  • Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
  • Managed FMLA requests and ADA accommodations, maintaining compliance with federal guidelines while supporting employee wellbeing.
  • Acted as a liaison between employees and management during periods of organizational change, providing guidance and support throughout the transition process.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Conducted new employee onboarding and provided ongoing orientation training.

Floor Manager

The UPS Store 3666
10.2015 - 01.2022
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Managed daily store operations for smooth functioning and achieving sales targets.
  • Enhanced team performance through regular training, mentoring, and constructive feedback.
  • Streamlined inventory management with accurate tracking and timely replenishment of stock.
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
  • Maintained an aesthetically pleasing store layout through strategic merchandise placement and visual displays, driving customer interest in products.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Performed closing procedures 3-4 times weekly by balancing cash drawers and reconciling credit card transactions.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Made personal recommendations for customers by sharing product knowledge and demonstrating product.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Assabet Valley Regional Technical School
Marlborough, MA
05.1987

Skills

  • Microsoft Office Suite
  • Multitasking Abilities
  • Ethical Conduct
  • Networking and Relationship Building
  • Onboarding and Orientation
  • Confidential Document Control
  • HR Software Proficiency
  • Active Listening
  • Background Checks
  • HRIS Lawson
  • Customer Relations
  • Complaint Resolution

Timeline

HR Coordinator

Group 1 Automotive
01.2022 - 09.2023

Floor Manager

The UPS Store 3666
10.2015 - 01.2022

Assabet Valley Regional Technical School

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Rita Adams