Clerical Office work: Managed customer communications, numeric filing, value home and business properties, properties exemptions, process incoming mail
Navigating Computer Software
Surgery Scheduler, Medical Records, Registration
University Surgery Center
Merced, CA
03.2008 - 12.2025
Conducting Routine office work: Manage high volume patients communications, coordinated scheduling across multiple providers, resolved insurance eligibility and claims issues. Patients Experience Healthcare Operations. Transcribing. Assistant administrator with office and patients experience.
Maintaining various types of records and maintaining confidentiality of sensitive information.
Navigating Computer Software: creating and canceling appointments, creating reports and validating special machinery orders
Filing and Mailing: charts, paperwork and letters in alphabetical and numeric filing
Receptionist
Dr. Grossman, M.D.
Merced, CA
01.2002 - 03.2008
Providing information and resources to patients
Conducting Routine office work: answering phones, collecting co-pays, charting and treatment planning, checking documents for completeness
Create, maintain and close patient records and review schedules
Maintaining various types of records and maintaining confidentiality of sensitive information