Possessing a diverse background in healthcare, office management, marketing, and retail sales. I can assist in strategically advancing the productivity, customer service, and profit growth of your company. Priding myself in flexibility, I would adapt to any department of the organization to best utilize my talents and experience.
Overview
37
37
years of professional experience
Work History
Home Health Aide
Independent Contractor - Self Employed
2022.05 - Current
Provided personal care assistance, including bathing, grooming, and meal preparation for clients.
Monitored and documented clients' health status, reporting changes to family members or healthcare professionals.
Assisted clients with mobility and physical exercises to enhance their overall well-being.
Developed individualized care plans in collaboration with clients and families to meet specific needs.
Educated clients on medication management and healthy lifestyle choices to promote independence.
Implemented safety measures to prevent accidents, ensuring a secure living environment for clients.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Assisted with end-of-life care.
Home Health Aide
Aveanna Heathcare
2007.08 - 2019.04
Coordinated transportation for medical appointments and community activities to ensure client engagement.
Trained new aides on best practices for patient care and safety protocols within home environments.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Hospice Aide
Hospice of the Valley, Mercy Health
2007.09 - 2016.09
Assisted patients with daily living activities, ensuring comfort and dignity.
Provided emotional support to patients and families during end-of-life care.
Administered medications and monitored vital signs under supervision of nursing staff.
Maintained accurate patient records and documentation in compliance with health regulations.
Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
Comforted family members, offered attentive listening and high level of emotional support.
Increased patient satisfaction with compassionate communication and attentive care during difficult times.
Marketing Manager
Crown American Realty Trust
1989.01 - 1999.03
Developed and implemented comprehensive marketing strategies to enhance brand visibility and engagement.
Led cross-functional teams to execute successful property marketing campaigns across multiple channels.
Analyzed market trends to identify growth opportunities and adjust marketing initiatives accordingly.
Managed digital marketing efforts, optimizing online presence through SEO and social media strategies.
Oversaw budget allocation for marketing projects, ensuring cost-effective resource utilization and ROI maximization.
Mentored junior staff in best practices for campaign management and performance analysis techniques.
Education
High School Diploma -
Youngstown State University
Youngstown, OH
Skills
Provide Excellent Customer Service both in person and over the phone
Willingness to adapt and take on responsibilities as assigned