Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rita Cook

Trenton,SC

Summary

Dynamic professional with extensive experience at The Home Depot Inc, excelling in customer service and supply management. Proven ability to enhance customer satisfaction and streamline operations. A dedicated team player with strong organizational skills and a positive attitude, committed to delivering high-quality results in fast-paced environments.

Overview

32
32
years of professional experience

Work History

Back Office Associate

The Home Depot Inc
11.2017 - Current
  • Responsible for setting up, dispersing and balancing all tills
  • Maintain and order all supplies for store usage
  • Store credit card, maintain records and track usage
  • Assist management with anything that they require help with
  • Help in all departments in the store where needed
  • BOA is approximately 3-4 hours per day with the rest of the day spent on the floor helping customers, stocking shelves, and assisting wherever I am needed
  • I have also worked in the flooring department as a Flooring Specialist setting up appointments for customers needed new flooring for their homes, selling the order, processing all supplies and materials required for the job. In the appliance department selling appliances to customers and arranging for delivery of same. Garden department helping customers, stocking and maintaining the greenhouse.

Owner/Operator

Augusta RugWorks
01.1993 - 07.2017
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Customer interaction for selling product, answering questions
  • All ordering and bookkeeping for the business
  • This is the 3rd store I have owned. Staring in 1980 in Florida, selling the business in 1988. Moving to California and starting a new store there, selling it in 1993 and coming to Augusta, Ga in 1993 and opening store and selling it in 2017

Education

Indian Lake High School
Indian Lake, Ohio

Skills

  • Positive attitude
  • Customer service
  • Time management
  • Valid Driver's license
  • Dedicated team player
  • Verbal and written communication
  • Organizing and categorizing
  • Prioritizing work
  • Professional and mature
  • Supply restocking
  • Office supplies management
  • Clerical support

Timeline

Back Office Associate

The Home Depot Inc
11.2017 - Current

Owner/Operator

Augusta RugWorks
01.1993 - 07.2017

Indian Lake High School

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