Rita Natalia
Jersey City,NJ
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Zuma
05.2023 - Current
- Greeted guests, took food and beverage orders, and prioritized guest satisfaction.
- Multi-tasked in a busy vibrant setting while maintaining an impeccable eye for detail to ensure accuracy and efficiency.
- Displayed enthusiasm to turn guest interactions into moments of magic, successfully increasing referrals, and future walk-ins.
- Maintained proper menu knowledge Japanese Omakase style kitchen to sufficiently answer questions regarding menu item sourcing, allergies, ingredients and cooking methods.
Server
Gabriella’s Italian Steakhouse
07.2021 - 05.2023
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Answered customers' questions, recommended items, and recorded order information.
Host/Cocktail Waitress
Playboy Club NYC
09.2018 - 01.2020
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Shared distinguished knowledge of menu items, cocktails, wine, and restaurant specials.
- Assisted in hosting private events for famous artists in fashion, music, broadway, and tech.
Server
Lukas Seafood & Grille
06.2016 - 08.2018
- Ensured enjoyable and elegant experience for valued guests.
- Worked within team environment to coordinate guests' dining experience and meet quality standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor of Arts - Justice Studies, Paralegal Studies
Montclair State University
Montclair, New Jersey05.2019
Skills
- Bilingual
- Food and Beverage Service
- Order Accuracy and Delivery
- Transactions and Cash Handling
Timeline
Server
Zuma
05.2023 - Current
Server
Gabriella’s Italian Steakhouse
07.2021 - 05.2023
Host/Cocktail Waitress
Playboy Club NYC
09.2018 - 01.2020
Server
Lukas Seafood & Grille
06.2016 - 08.2018
Bachelor of Arts - Justice Studies, Paralegal Studies
Montclair State University
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