Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rita Dassner

Red Wing,MN

Summary

I successfully managed and ran Wisteria Twig Tea Room for 14 years, before loosing my lease.

Overview

21
21
years of professional experience

Work History

Owner/Operator

Wisteria Tea Room & Cafe
Red Wing, MN
09.2011 - 06.2025
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.

Owner

Nest
1930 Center Street, Lake City, MN
04.2004 - 01.2011

Owned and Operated, retail store, included merchandise purchasing, Sales, record keeping.

Owner

Essential Design
06.2005 - 01.2011
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Education

Certificate - Interior Design

Century College
White Bear Lake, MN

Park High School
Cottage Grove, MN
06.1970

Skills

I performed all the duties, waitress,cooking, day today ordering, cleaning, retail purchases

  • Hiring
  • Staff training and development
  • Staffing
  • Inventory management
  • Payroll processing
  • Vendor negotiation
  • Preventative maintenance
  • Strong work ethic
  • Dependable and reliable
  • Customer service
  • Customer-oriented

Timeline

Owner/Operator

Wisteria Tea Room & Cafe
09.2011 - 06.2025

Owner

Essential Design
06.2005 - 01.2011

Owner

Nest
04.2004 - 01.2011

Certificate - Interior Design

Century College

Park High School
Rita Dassner