Rita Feliciano
Bronx,NY
Overview
10
10
years of professional experience
Work History
Community Support Supervisor
AHRC NYC
The Bronx, New York
08.2025 - Current
- Supervised and mentored Community Support Professionals to ensure person-centered goals were achieved.
- Planned and coordinated community outings, events, and volunteer activities that promoted inclusion and independence.
- Led planning meetings with Community Support Professionals to research, develop, and organize community trips and engagement ideas.
- Collaborated with local organizations and partners to expand community involvement opportunities.
- Oversaw logistics for community outings, including transportation, budgeting, and safety measures.
- Conducted field observations and provided coaching to staff during community activities.
- Facilitated semi-annual and annual Life-Plan meetings, reviewing progress and outcomes for individuals supported.
- Served as liaison between families, care managers, and program administration to ensure communication and consistency.
- Organized staff meetings, provided supervision, and promoted teamwork and accountability.
- Fostered a culture of creativity, empowerment, and community participation among individuals supported.
Care Manager for individuals with disabilities
Care Design NY
Bronx, USA
03.2019 - 07.2025
- Develop written person-centered/life plans to set goals for a positive quality of living
- Supervise 42 individuals' lifestyles and implement changes based on centered/life plans
- Conduct medical and service assessments on a weekly and biweekly basis
- Conduct Comprehensive Care Coordination on a monthly and quarterly basis
- Utilize clear and effective communication skills to advocate for individuals' needs and rights in accordance with the NYS Office For People With Developmental Disabilities, OPWDD
- Communicate with physicians and service providers of individuals
- Complete and maintain documents of entitlements, guardianship, recertifications, social security
Community Support Professional
AHRC-NYC
Bronx, USA
03.2016 - 02.2019
- Supported individuals with disabilities in becoming valued members of their communities.
- Supported behavior that enhanced inclusion in their communities
- Incorporated Strategies for Crisis Intervention Prevention training to de-escalate hostile situations and environments
- Empowered individuals and their family by providing the support and information necessary to make informed choices and decisions
- Used formal and informal methods to learn about the needs, interests and desires of individuals in order to lead person centered lifestyles
- Assisted individuals in identifying the formal and informal supports available in his/her community, family and social network and works with the individual to develop and sustain relationships with friends, family and community members.
Education
Masters of Social Science -
Mercy College
Dobbs Ferry, NY05-2022
Bachelor of Arts -
College of New Rochelle
Bronx, NY05-2015
Skills Certifications
- CPR and First Aid Certified
- Professional Development Training
Timeline
Community Support Supervisor
AHRC NYC
08.2025 - Current
Care Manager for individuals with disabilities
Care Design NY
03.2019 - 07.2025
Community Support Professional
AHRC-NYC
03.2016 - 02.2019
Masters of Social Science -
Mercy College
Bachelor of Arts -
College of New Rochelle