Summary
Overview
Work History
Education
Skills
Timeline
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Rita Garcia

Lynden,WA

Summary

Dynamic business owner with a strong background in operations management at Faithful Tattoo, excelling in customer service and inventory management. Proven ability to enhance customer satisfaction through high-quality service and effective communication. Dependable and detail-oriented, adept at streamlining processes to optimize efficiency and reduce costs.

Overview

18
18
years of professional experience

Work History

Owner/Operator

Faithful Tattoo
07.2010 - Current
  • Manage day-to-day business operations.
  • Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increase customer satisfaction by providing high-quality services and timely communication.
  • Manage daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Keep all building areas and equipment functional and well-organized to promote business performance.
  • Work closely with clients to develop one of a kind designs that will be applied permanently to their bodies.
  • Track and restock all supplies needed for day to day function.

Teller

WECU
02.2009 - 04.2011
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Executed wire transfers, stop payments and account transfers.
  • Assisted members with access to safe deposit boxes.
  • Assisted managers with counting the vault and stocking ATM with appropriate cash.

Deli Clerk

Haggen
01.2007 - 02.2009
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.
  • Receive, log and stock incoming food shipments.

Education

Culinary Certification - Culinary Arts

Bellingham Technical College
Bellingham, WA
07.2006

Diploma -

Sehome High School
Bellingham, WA
06.1999

Skills

  • Operations management
  • Documentation and reporting
  • Business planning
  • Inventory management
  • Strong work ethic
  • Dependable and reliable
  • Customer service
  • Lift up to 50 pounds
  • Attention to detail
  • Verbal and written communication

Timeline

Owner/Operator

Faithful Tattoo
07.2010 - Current

Teller

WECU
02.2009 - 04.2011

Deli Clerk

Haggen
01.2007 - 02.2009

Culinary Certification - Culinary Arts

Bellingham Technical College

Diploma -

Sehome High School

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Rita Garcia