Rita Green
Pueblo,CO
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager
Crossroads Turning Points
Pueblo, CO
04.2019 - Current
- Developed appropriate care plans for at-risk individuals and high-risk families.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Maintained up-to-date case records with case activity status.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Initiated patient and family education and discharge planning at admission.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Addressed and responded immediately to patient issues to prevent care plan delays.
- Encouraged clients to articulate expectations and goals for successful rehabilitation.
- Provided transparency to clients and support system regarding care provisions and cost of services.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Persuaded clients' support system to participate in decision-making to provide optimal care.
Education
Associate of Arts - Cognitive Psychology
Pueblo Community College
Pueblo, CO05.2022
Skills
- Case Planning
- Program Development
- Case Needs Assessment
- Case Management Tracking
- Service Referrals
- Client Advocacy
- Email and Telephone Etiquette
- Emotional Awareness
- Problem-Solving
- MS Office
- Group Therapy
- Positive Attitude
Certification
- CAC1 Training - 2019
Timeline
Case Manager
Crossroads Turning Points
04.2019 - Current
Associate of Arts - Cognitive Psychology
Pueblo Community College
- CAC1 Training - 2019
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