Rita Hernandez

Ensuring the highest level of accuracy for data entered into Workday HCM System and SAP HR System to ensure data integrity and consistent employee experience.

Served as a subject matter expert and point-of-contact for all HR specific processes and systems with SAPHR and Workday HR Modules.

• Managed, tracked, and responded to high volume of HRIS tickets using ServiceNow ticketing system.
• Processed position management and employee life-cycle transactions; new hires, rehires, job changes promotions, transfers compensation changes, and other relevant employee data changes.
• Assisted and trained HR Plant Admins at 20 sites and Country HR Managers (Latin America, Asia, Australia, Middle East, and Europe) on how to use Workday and responded to questions and concerns.
• Audited HR system to ensure correct information has been input and processed, data correction request from operations or as a result of internal audits.
• Supported HR Plant Admins, HR Country Managers, HR Business Partners, Managers, and Payroll to identify Issues and make corrections to employee data; counsel them when correction may impact other employee data such as benefits, compensation etc.
• Partnered with HR Business Partners with senior management to process approved Global reorganization changes across all Business Units.
• As requested by Employee Relations consultants then processed involuntary and special voluntary terminations and coordinated with Payroll and IT teams as needed.
• Participated in testing for business process changes along with Workday releases and updates. Checked Workday Community for release notes, videos, and forums.
• Assisted in maintaining accurate and up to date business processes and job aids.
• Participated in special projects and performed other duties as assigned.