Rita Jeter
Camden,NJ
Summary
Compassionate Hospital Service Technician known for high productivity and efficient task completion. Possess specialized skills in medical equipment handling, sterilization techniques, and patient care support. Excel in communication, teamwork, ability to work under pressure and adaptability, ensuring seamless operations and positive patient experiences. Also with 12 years experience as a Dedicated Direct Care Worker provided quality care and support to clients individual with intellectual disabilities. I have a proven track record of creating positive and meaning full relationships with clients and staff while also maintaining a safe environment. I have a strong work ethic and believe that being highly personable and honest is the best approach. Able to represent the company or agency of employment with professionalism, courtesy and compassion to client, families, advocates providers and public. I am seeking to expand my skills and provide high quality patient care in a hospital setting.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Hospital Service Technician
Agiliti
Camden
05.2025 - Current
- Use basic computer skills and scanners to track equipment inventory.
- Maintained medical equipment within the hospital.
- Collaborated with healthcare staff to address equipment needs promptly.
- Focusing on delivering, picking up, cleaning and processing equipment to be patient ready.
- Communicate with clinical, maintain inventory and ensure equipment flow efficiently to meet patient and hospital needs.
- Train new technicians on equipment handling and safety protocols.
- Meeting company and customer mectrics, and maintaining professional relationships with hospital staff.
- Responded to service requests from hospital personnel in a timely manner.
- Participated in team meetings to discuss new ideas for improving service efficiency.
- Restock crash carts with appropriate medical supplies.
- Intake equipment orders by phone or computer and document.
Newspaper Carrier
Courier Post
Pennsauken
05.2024 - 04.2025
- Delivered daily and weekly newspapers to residencies, businesses and retail locations.
- Organizing and following a set routine ensuring all papers are delivered to the correct location.
- Picked up newspapers from distribution center and prepared them for delivery, which may included inserting advertising flyers.
- Working in the early morning hours 12 AM to 7 AM to ensure timely delivery.
- Loading and unloading bundles of newspapers into personal vehicle.
- Ensuring high delivery accuracy handling missed delivery complaints and maintaining records.
Direct Support Professional
The Arc of Camden County
Pennsauken, New Jersey
06.2020 - 06.2024
- Teaching daily living skills, fostering personal interests and leading recreational or vocational activities.
- Provided assistance with feeding toileting ambulation, and transferring.
- Accompanied individuals to community outings, job sites and volunteer opportunities to promote social inclusion.
- Ensured a safe environment, monitoring health and implement individualized Behavior Support Plans.
- Maintained accurate timely records of daily activities, progress, and incidents often.
- Driving company vehicle to transport individuals to and from the day program or community activities.
- Helping individuals communicate their needs, express choices and build positive relationships with staff and families by phone or visits.
- Attended weekly staff meetings and monthly training.
Residential Technician
The Are Gloucester
Sewell, New Jersey
11.2012 - 09.2016
- Assist with daily tasks such as showering, toileting, dressing, grooming, and feeding
- Monitored physical and mental health administered or assist with self administration of medication and manage medical appointments.
- Teach and support Independence in cooking cleaning, laundry, budgeting, and shopping.
- Facilitate social, recreational and religious activities in the community.
- Maintained accurate records of services individual progress and incidents, as well as reporting changes in condition to supervisors.
Tech Instructor
The Arc Gloucester
Sewell, New Jersey
01.2008 - 11.2012
- Worked with clients on daily activities pertain to objectives to meet clients goals
- Assist clients using wheelchairs, walkers, and hoyer lift throughout the facility.
- Document clients progress on daily activities
- Assisted clients with activities, bathroom and eating
- Ordered center supplies each month
- Assisted Supervisor with updating confidential files.
- Performed light cleaning duties
Customer Service Representative
Ashley Furniture HomeStore
Turnersville, New Jersey
12.2006 - 11.2008
- Processed sales transactions and managed cash register operations efficiently.
- Handled high-volume inbound calls and in-person queries regarding products, order status and in some cases emails.
- Assist the office manager with daily reporting documentation, and maintaining accurate updated records for all open orders.
- Help with showroom displays, tagging and general cleanliness to ensure high-quality customer experience.
- Resolve customer complaints and service issues promptly, often manage complex issues with professionalism in a timely manner.
- Processed sales transactions and managed cash register operations efficiently.
- Coordinated with delivery teams to schedule and confirm order deliveries.
- Maintained knowledge of current promotions and store policies consistently.
Shift Manager
Wawa Food Market
Blackwood
10.2003 - 12.2006
- Making custom sandwiches, hoagies, sides orders and specialty beverages, used deli slicer and ovens and operated fuel pumps.
- Greeted customers, answered questions and resolved issues.
- Operated the register, processed payments and checked IDs for age-restricted items.
- Cleaning sweeping, mopping, take out the trash, kept the coffee and food service area organized.
- Replenish products, stocked shelves, check in vendors, restocked and retrieved items from the cooler and freezer.
- Supervised staff during shifts to ensure operational efficiency and quality service.
- Trained new employees on customer service standards and store procedures.
- Ensured compliance with health and safety regulations throughout the store.
- Managed daily cash intake by counting out registers and tabulating profits.
Cashier
Dunkin' Donuts
Blackwood, New Jersey
06.2003 - 09.2003
- Courteously greeted customer and assist with purchases
- Quickly and accurately processed meal orders while developing connections with customers
- Resolved customers need using professionalism and sensitivity
- Handled multiple orders at once organizing and prioritizing orders as they received
- Training new cashiers on procedures, customers and sale techniques.
- Maintained cleanliness and organization of the service area.
- Managed inventory by restocking supplies as needed.
- Collaborated with team members to ensure smooth operations.
- Addressed customer concerns with professionalism and care.
- Promoted special offers and new products to enhance sales.
- Assisted customers with menu selections and product inquiries.
Sandwich Artist
Subway
Cresco, Iowa
07.2000 - 05.2003
- Completed opening, closing, and shift change tasks by following company guidelines.
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with menu selections and special dietary needs.
- Prepared sandwiches according to customer specifications and Subway standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Restocked ingredients and supplies to ensure smooth service flow.
- Collaborated with team members to improve service speed and quality.
- Monitored food safety practices to comply with health regulations and standards.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Monitored temperature of freezers and coolers throughout shift.
- Informed customers of regular deals or monthly specials to upsell orders.
- Trimmed meats and cheeses for sandwiches as needed.
- Greeted customers and provided product knowledge.
Education
Registered Central Service Technician
Aspectic Technical SolutioS
Philadelphia, PA 06.2021 - 11.2021
High school or equivalent - Business
Crestwood High School
Cresco, IA 02.2003 - 05/2013
Skills
- Support worker(10 years)
- Attention to detail
- Coordinated
- Adaptability
- Community inclusion
- Housekeeping
- Personal Growth
- Problem Solving'
- Customer Service
- Empathy
- Patient
- Leadership
- Self motivation
- Interpersonal skills
- Self management
Certification
- Administered Medication certification
- Certified Compliance & Ethics Professional
- Central Service Technician Certificate 11/6/2021
Personal Information
Work Permit: Authorized to work in the US for any employer
Skills
- Documentation
- Operate Hoyer lift, walker and wheelchair
- Reading Comprehension
- Customer service
Timeline
Hospital Service Technician
Agiliti
05.2025 - Current
Newspaper Carrier
Courier Post
05.2024 - 04.2025
Registered Central Service Technician
Aspectic Technical SolutioS
06.2021 - 11.2021
Direct Support Professional
The Arc of Camden County
06.2020 - 06.2024
Residential Technician
The Are Gloucester
11.2012 - 09.2016
Tech Instructor
The Arc Gloucester
01.2008 - 11.2012
Customer Service Representative
Ashley Furniture HomeStore
12.2006 - 11.2008
Shift Manager
Wawa Food Market
10.2003 - 12.2006
Cashier
Dunkin' Donuts
06.2003 - 09.2003
High school or equivalent - Business
Crestwood High School
02.2003 - 05/2013
Sandwich Artist
Subway
07.2000 - 05.2003