Rita Khoshaba
Summary
Experienced professional skilled in customer service, team management, and administrative support. Seeking to apply leadership and organizational skills in HR to enhance employee engagement and operational efficiency.
Overview
4
4
years of professional experience
Work History
Front Desk Coordinator
North American Dental Group
10.2024 - Current
- Managed appointments, patient records, and insurance claims with accuracy and attention to detail
- Delivered exceptional customer service, fostering positive patient relationships and satisfaction
- Proficient in using Open Dental software to streamline administrative processes
- Collaborated with the dental team to ensure smooth daily operations and maintain office efficiency
Assistant Manager
AT&T PRIME WIRELESS
12.2020 - 11.2023
- Managed daily operations, including sales, customer service, and inventory control
- Supervised and trained team members to achieve sales targets and deliver exceptional service
- Analyzed performance metrics to develop strategies for improving store profitability
- Addressed customer inquiries and resolved issues to maintain high satisfaction levels
- Ensured compliance with company policies and standards, fostering a positive work environment
Chairperson
Election Commissioner
11.2020 - Current
- Directed election planning and execution, ensuring compliance with local, state, and federal regulations
- Supervised a team of election officials and volunteers to maintain a smooth voting process
- Monitored and resolved challenges to uphold the integrity of the electoral process
- Championed transparency and accessibility, enhancing public trust in election operations
Education
H.R.M -
Oakland University
12.2026
Skills
- Open Dental software
- Microsoft Office Suite
- Customer service orientation
- Team collaboration
- Communication
- Attentive listener
- Leadership abilities
- Organizational proficiency
- Quick learner
- Multitasker
Languages
Arabic
Native or Bilingual
Timeline
Front Desk Coordinator
North American Dental Group
10.2024 - Current
Assistant Manager
AT&T PRIME WIRELESS
12.2020 - 11.2023
Chairperson
Election Commissioner
11.2020 - Current
H.R.M -
Oakland University
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